Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
WT
Western Tidewater CSB
Dispatcher
Entry-Level JobVerifiedNo experience needed
Career Insights for Dispatcher
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Virginia data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$48,740 / year median in Virginia
+8% projected growth
Job Description
Job Summary Join to apply for the Dispatcher role at Western Tidewater CSB .
Responsibilities and Duties for
Answer calls within 30 seconds from individuals, community partners, and the national suicide call center.
Dispatch mobile crisis responders to various locations.
Distribute information to callers/staff about community resources as needed.
Collaborate with community partners as needed.
Document information in the Call Center data platform, electronic health record, or other required data collection entities.
Maintain phone availability for consultation/response.
Review documentation to assist with maintaining compliance with program standards.
Review shift reports/pass down information.
Model appropriate levels of professionalism.
Assist with coordination of linkage to community resources.
Communicate needs of the program to supervisor.
Qualifications and Skills for
Valid driver's license with an acceptable DMV record at time of hire and continuously thereafter.
Must be able to multitask.
Must be self‑motivated and able to work remotely; reliable internet connectivity is required.
Must be able to use a computer and enter information clearly and concisely.
Must stay calm and focused during a crisis.
Must have critical thinking and problem‑solving skills.
Seniority LevelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesNon‑profit Organizations#J-18808-Ljbffr Job Description Join to apply for the Dispatcher role at Western Tidewater CSB .
Responsibilities and Duties for
Answer calls within 30 seconds from individuals, community partners, and the national suicide call center.
Dispatch mobile crisis responders to various locations.
Distribute information to callers/staff about community resources as needed.
Collaborate with community partners as needed.
Document information in the Call Center data platform, electronic health record, or other required data collection entities.
Maintain phone availability for consultation/response.
Review documentation to assist with maintaining compliance with program standards.
Review shift reports/pass down information.
Model appropriate levels of professionalism.
Assist with coordination of linkage to community resources.
Communicate needs of the program to supervisor.
Qualifications and Skills for
Valid driver's license with an acceptable DMV record at time of hire and continuously thereafter.
Must be able to multitask.
Must be self‑motivated and able to work remotely; reliable internet connectivity is required.
Must be able to use a computer and enter information clearly and concisely.
Must stay calm and focused during a crisis.
Must have critical thinking and problem‑solving skills.
Seniority LevelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesNon‑profit Organizations#J-18808-Ljbffr
Location:
Norfolk, VA •Salary:
$50,000.00-$60,000.00Western Tidewater CSB is seeking Dispatchers for our Regional Mobile Crisis Division.Responsibilities and Duties for
Dispatchers:
Reports directly to the Regional Community Training Liaison.Answer calls within 30 seconds from individuals, community partners, and the national suicide call center.
Dispatch mobile crisis responders to various locations.
Distribute information to callers/staff about community resources as needed.
Collaborate with community partners as needed.
Document information in the Call Center data platform, electronic health record, or other required data collection entities.
Maintain phone availability for consultation/response.
Review documentation to assist with maintaining compliance with program standards.
Review shift reports/pass down information.
Model appropriate levels of professionalism.
Assist with coordination of linkage to community resources.
Communicate needs of the program to supervisor.
Qualifications and Skills for
Dispatchers:
QMHP preferred; state Certified Peer Specialist, EMS, or prior dispatch experience.Valid driver's license with an acceptable DMV record at time of hire and continuously thereafter.
Must be able to multitask.
Must be self‑motivated and able to work remotely; reliable internet connectivity is required.
Must be able to use a computer and enter information clearly and concisely.
Must stay calm and focused during a crisis.
Must have critical thinking and problem‑solving skills.
Seniority LevelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesNon‑profit Organizations#J-18808-Ljbffr Job Description Join to apply for the Dispatcher role at Western Tidewater CSB .
Location:
Norfolk, VA •Salary:
$50,000.00-$60,000.00Western Tidewater CSB is seeking Dispatchers for our Regional Mobile Crisis Division.Responsibilities and Duties for
Dispatchers:
Reports directly to the Regional Community Training Liaison.Answer calls within 30 seconds from individuals, community partners, and the national suicide call center.
Dispatch mobile crisis responders to various locations.
Distribute information to callers/staff about community resources as needed.
Collaborate with community partners as needed.
Document information in the Call Center data platform, electronic health record, or other required data collection entities.
Maintain phone availability for consultation/response.
Review documentation to assist with maintaining compliance with program standards.
Review shift reports/pass down information.
Model appropriate levels of professionalism.
Assist with coordination of linkage to community resources.
Communicate needs of the program to supervisor.
Qualifications and Skills for
Dispatchers:
QMHP preferred; state Certified Peer Specialist, EMS, or prior dispatch experience.Valid driver's license with an acceptable DMV record at time of hire and continuously thereafter.
Must be able to multitask.
Must be self‑motivated and able to work remotely; reliable internet connectivity is required.
Must be able to use a computer and enter information clearly and concisely.
Must stay calm and focused during a crisis.
Must have critical thinking and problem‑solving skills.
Seniority LevelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesNon‑profit Organizations#J-18808-Ljbffr