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Walrath Trucking
Dispatcher
Entry-Level JobVerifiedNo experience needed
Job Description
T.E. Walrath Trucking is looking for a Dispatcher to join our Tacoma team. We're looking for someone who communicates well, provides excellent customer service, stays organized in a fast-moving environment, and is comfortable learning and working with technology. Previous dispatch and/or trucking experience can be valuable, but we're equally interested in candidates with strong transferable skills who are ready to learn our operation and systems. If you're a strong communicator, comfortable working on a computer, good at solving problems, and able to keep multiple priorities moving at once, this could be a great fit. What You'll Do Shift is Monday-Friday in office in Tacoma, 8am to 4:30 pm, rotating on-call until mid-night Weekend On-call rotates, every other weekend Coordinate and dispatch drivers throughout the workday Communicate with drivers regarding schedules, loads, job locations and changes Provide helpful, professional service to customers by phone and other communication channels Enter, update and maintain accurate information within company dispatch and business systems Monitor scheduled work and make adjustments as conditions or customer needs change Communicate with customers, drivers and team members to help resolve scheduling or delivery issues Maintain accurate records and ensure information is entered promptly and correctly Work closely with other departments to keep daily operations running efficiently What We're Looking For We're looking for someone who is: Excellent at customer service and professional communication Comfortable learning and using computer software and technology Organized and able to manage multiple priorities Detail-oriented and accurate with data entry and information Able to think through problems and make sound decisions Comfortable communicating with drivers, customers and co-workers throughout the day Able to remain professional and organized when schedules or priorities change Dependable and able to work effectively as part of a team Previous experience in dispatching, trucking, transportation, logistics or a similar environment is helpful, but not required. We value the ability to learn our systems and processes and are open to candidates with strong customer service, administrative, coordination or technology skills. Why Join T.E. Walrath? This is a full-time position with an established, local company and year-round work. Our dispatch team plays an important role in connecting our customers, drivers and operations and keeping each day's work moving efficiently.
Benefits include:
Medical & dental insurance HSA accounts 401(k) with company match Paid time off Life insurance Employee discounts Safety equipment provided Performance bonus Quarterly bonus Safety bonusPay:
From $30.00 per hour Expected hours: 40.0 - 50.0 per weekBenefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insuranceWork Location:
In personCareer Insights for Dispatcher
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Scorecard
Based on Washington data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,258 / year median in Washington
+8% projected growth