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Hopess

Overnight Program Manager

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Job Description

Essential Responsibilities Staff Supervision & Accountability Provide direct oversight of overnight BHTs and other assigned staff. Assign staff to appropriate areas and ensure adequate facility coverage. Ensure staff remain awake, alert, and actively engaged throughout the shift. Conduct routine rounds to verify staff are in their assigned areas. Ensure staff are not congregating in TV rooms, offices, or other areas instead of completing assigned duties. Address performance concerns immediately and professionally. Document and report significant or repeated staff performance concerns to leadership. Ensure staff complete all assigned overnight duties before the end of the shift. Resident Safety & Monitoring Maintain awareness of resident census and resident locations. Ensure required wellness checks are completed accurately and on time. Monitor residents requiring increased observation or follow-up as directed. Respond appropriately to behavioral concerns and assist staff with resident redirection and de-escalation. Ensure AFA prevention procedures are followed when a resident expresses a desire to leave treatment. Coordinate assistance from appropriate personnel when additional support is required. Ensure resident rights, confidentiality, and professional boundaries are maintained. Facility Safety & Security Conduct facility rounds throughout the overnight shift. Check designated exterior and fire exit doors according to HOPESS procedures, ensuring required security/alarm systems are armed while emergency egress remains functional. Ensure hallways, stairwells, exits, and common areas remain clear and safe. Identify maintenance, sanitation, or safety concerns. Immediately address or escalate urgent facility concerns. Ensure restricted areas remain secured. Monitor for suspicious activity, prohibited items, or unauthorized individuals. Incident & Emergency Management The Overnight Program Manager will take immediate leadership action during emergencies or significant incidents, including: Medical emergencies Suspected overdose Resident falls or injuries Behavioral emergencies Resident altercations Suspected substance use Contraband AFA events Emergency medical transports Fire alarms or evacuations Other significant safety concerns The Program Manager will ensure appropriate emergency services, medical/clinical personnel, and HOPESS leadership are notified as required. The Program Manager will ensure a detailed Incident Report (IR) is completed following reportable incidents and submitted according to HOPESS procedures. Incident documentation must be timely, factual, objective, and detailed. Documentation & Quality Control Review overnight BHT documentation for completion and accuracy. Verify required wellness checks are documented. Ensure required checklists and logs are completed. Review outstanding incident documentation. Ensure significant events are communicated to leadership. Identify documentation deficiencies and address them before staff leave whenever reasonably possible.
Pay:
From $60,000.00 per year
Benefits:
Paid time off People with a criminal record are encouraged to apply
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance