Regional Program Director - Substance Use Disorder Facility
First Steps Recovery
Newcastle, CA (In Person)
$130,000 Salary, Full-Time
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Job Description
- Generous 401K match program
- Free life insurance
- Free employee assistance program
- Variety of medical plans: Blue Cross/Blue Shield and Kaiser
- Tuition Reimbursement
- PTO plans Job Summary We are seeking a dedicated and experienced Regional Program Director to lead our nursing teams and operations team in providing exceptional patient care.
Compliance Oversight:
- Ensure full compliance with DHCS licensing requirements (Title 9, Chapter 5), Joint Commission and CARF behavioral health care accreditation standards
- Monitor and ensure compliance with applicable laws, regulations, and standards including
HIPAA, 42 CFR
Part 2, CMS, state licensing, and accreditation bodies- Lead and manage preparation for audits, inspections, and accreditation surveys
- Conduct regular internal audits, risk assessments, and compliance reviews
- Investigate and resolve compliance concerns, including implementing corrective action plans.
- Maintain current knowledge of state and federal regulations and industry best practices.
- Administration of the Company's compliance efforts, including those pertaining to policies, procedures, training, programs and other resources to meet regulatory compliance
- Monitor facility security and cameras
- Communicate with billers to ensure payment at appropriate levels of care
Program Operations:
- Oversee the delivery of operational services for all levels of care (e.g., detox, residential, outpatient)
- Manage and audit the client intake and discharge process
- Manage and audit the controlled and non controlled medication, records and storage
- Manage and audit client case files to include treatment plans, group sessions, incidents
- Develop, implement, and monitor policies and procedures
- Evaluate program effectiveness through data collection, quality assurance, and outcome reporting
Staff Management:
- Hire, supervise, ensure training and evaluate support staff
- Conduct regular team meetings, performance evaluations, and professional development
- Analyze data and industry trends to support evidence-based decision making
- Ensure staff compliance with credentialing, training (including cultural competence and trauma-informed care), and documentation standards
- Support partnership development with community stakeholders, referral sources, and funders
- Collaborate with Medical Director and Clinical Supervisor(s) to ensure integrated care
- Participate in critical incident management
Quality and Risk Management:
- Lead Performance Improvement (PI) activities and maintain the Performance Improvement Plan
- Support the design of innovative, compliant care models to improve access, quality, and sustainability
- Monitor client satisfaction, incident reports, and corrective action plans
- Ensure confidentiality, HIPAA compliance, and ethical standards of care
Leadership & Collaboration:
- Act as a thought leader on regulatory and strategic matters, representing the organization at relevant forums Promoting a culture of ethics and integrity within the organization
- Collaborate cross-functionally with clinical, administrative, admissions, UR, HR, and finance teams
- Promote the program through networking and community education
Competencies:
- Ability to multi-task, delegate tasks, manage client care, maintain facility standards
- Relate well to diverse individuals inside and outside the organization; build constructive relationships
- Maintain a working knowledge of current and emerging policies, practices, trends and developments affecting the industry; understand the competitive landscape
Education:
- High School Graduate or GED required
- Bachelors Degree in Human Services, Public Administration, Public Health or related field, preferred
- Drug and Alcohol Counseling Certification or Nursing license preferred
Experience:
- 3 years experience in the field of recovery or equivalent human services work experience required
Computer Skills:
- Computer literacy in doc, spreadsheet, and email. Proficient in accessing systems and accurately generating data
- Proficiency in
EMR, Client Management Software Certificates & Licenses:
- CPR/First AID Required
- Valid driver's license and insurable required Qualifications Proven ability to manage nursing staff effectively while promoting high standards of care.
Job Type:
Full-time Pay:
$110,000.00 - $150,000.00 per yearBenefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insuranceMedical Specialty:
Psychiatry Work Location:
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