Sorority Facility Director - Midwest

To view all current open positions in the Midwest please visit https://www.gammaphibeta.org/careers to apply! Summary This position isresponsible for creating and maintaining a high-quality chapter facility experience for our members through facility maintenance and upkeep,as well as maintaining positive relationships with collegiate chapter members, stakeholders and vendors. Responsibilities Core duties and responsibilities include the following. Other duties may be assigned. Chapter Relations Maintain a positive working relationship with collegiate chapter members through actionsincluding but not limited to: Act as the FMC on-site representative and hostess of the facility for collegiate chapter members. Provide excellent customer service to collegiate chapter members through professional, responsive and courteous communication. Set, post and follow office hour schedule for each semester. Meet at regular intervals with the chapter president,facility manager and other relevant collegiate officers, as directed by the supervisor. Attend other chapter related meetings asdirected by the supervisor. Report any member concerns to the appropriate FMC professional staff member, Sorority staffmember or sorority volunteer; respond as directed by supervisor to help resolve issues. Maintain a positive working relationshipwith collegiate advisors and volunteers. Communicate with collegiate advisors and volunteers on chapter related items as directedby the supervisor. Communicate facility rules to members, report violations of facility rules to the appropriatestakeholders and collegiate chapter members. The facility director is not permitted to discipline members. Safety and Security Oversee facility access control, camera, security and fire monitoring systems. Address emergency repairs and notify the supervisor immediately to report any damage, fire, accident or incident. Respond toand communicate quickly during all emergency situations and notify appropriate parties of the situation. Property Management Reside full-time at the property and provide on-call coverage while the facility is open toresidents. Manage the opening and closing of the facility for all academic breaks to include the collection and submission ofcompleted check-in/-out forms. Conduct full facility walk-throughs and inspections of the property and submit Facility Evaluationform, as directed by the supervisor. Recommend facility updates and improvements to supervisor. Coordinate and monitor onsite vendor work. Schedule and monitor facility maintenance work to completion. Ensure groundskeeping, housekeeping andfood services are performed to FMC standards. Seek supervisor guidance with vendor issues. Enter and manageworkflow for all maintenance workorders in Gamma Phi Beta's property management system. Notify FMC professional staff of inspectionof the facility by inspection authorities, forward copies of inspection reports to FMC professional staff. Coordinate facility foodservice operations. Order, manage, inventory and maintain household food and supplies. As needed, assist food servicevendor in executing meal delivery as outlined in the food service contract. Organize menu plans in consultation with the chapterhouse facility manager and/or food committee. In conjunction with the facility manager, oversee guest meal sign-in to ensure theproper policy/procedure is followed. Ensure that meals are served and made available as specified in chapter members' housingagreements. Administrative Complete timecard daily and in compliance with Gamma PhiBeta payroll policies and procedures. Keep accurate records of all furniture, equipment, utility costs and vendor lists to includerecords of purchase dates, warranty items and equipment spec sheets. Maintain household accounts within a budget to include housesupplies, cleaning, food service and general maintenance and repairs. Follow credit card expense policy. Attend allscheduled meetings with supervisor and FMC staff. Identify substitute facility directors and coordinate with supervisor to recruit,train and schedule substitutes. Physical Working Requirements This position is highly active andrequires significant walking, bending, kneeling, lifting and daily climbing floors of stairs. The employee must frequently lift ormove items over 25 pounds. The employee may periodically lift or move items up to 50 pounds. The employee must be able toinspect the property and observe details at close range. The employee must be able to detect safety alarms including smoke, fireand carbon dioxide. The employee must be able to detect the presence of smoke, gas leaks and other harmful substances. Education and/or Experience An associate degree or equivalent from a two-year college or technical school(further education is a plus); or one to two years related experience and/or training; or equivalent combination of education andexperience. Computer Skills To perform this job successfully, an individual should have working knowledge of:

Internet software; spreadsheet software (Excel); electronic mail software (email); SharePoint, Zoom, Microsoft Teams; and all correspondingdevices such as printer, scanner and fax machine; and be proficient navigating Gamma Phi Beta website resources. OtherSkills, Abilities and Qualifications Professional, outgoing, customer-service oriented manner. Proactive,self-directed and able to independently solve problems. Proven project management skills and the ability to effectively coordinatemultiple competing priorities. Ability to use independent judgement and proper discretion in conducting job functions andresponsibilities. Knowledge of the Greek membership experience preferred. Willingness to communicate in creative ways withour membership. Location This position will be based at an assigned chapter facility; full-timeresidence at the facility is required. Benefits Gamma Phi Beta offers a full benefits package, includinghealth, life, disability, vision and dental insurance coverage; paid holidays and paid time off; free housing and meal plan; cell phonestipend; and participation in Gamma Phi Beta's 401(k) plan after a year of eligible service.