Self- Storage Manager

Self

• Storage Manager Stafford Springs, CT 06076 $25 an hour
• Full-time $25 an hour
• Full-time GiGi's Self Storage is growing in Tolland and Windham Counties and we are looking to add to our management team!

The ideal candidate will possess strong organizational skills and a customer-focused mindset, ensuring that all storage processes run smoothly while maintaining high standards of service. This role requires effective communication (both written and verbal) and the ability to manage shifting responsibilities, making it essential for this role to be proactive in addressing any challenges or opportunities that arise. The position is supported by a home office team. Full training and support is provided.

Key Responsibilities:

Customer Service :

Interacting with current and/or prospective customers at all GiGi's locations via phone, identifying customer storage needs and providing prompt solutions.

Sales :

Responsible for meeting forecasted sales initiatives through rental promotions, insurance enrollment and moving supplies to maximize revenue growth streams and facility occupancy. Supporting sales

Financial :

Oversees reconciliation of customer accounts/payments and accounts receivable. Manages auction processes under the Connecticut or Massachusetts Lien Law (as needed). Responsible for assisting in budgeting processes by monitoring expenses related to storage operations and identifying cost-saving opportunities.

Communication :

Holds open line communication to leadership team, including but not limited to, facility analytics and business development goal tracking.

Facilities/Operations :

Ensures that the facility meets the company's cleanliness and safety standards and adheres to a regular cleaning schedule. Communicates with maintenance team to report and coordinate specific maintenance requests and/or special projects. May assist or be responsible for vendor management and procurement for outsourced services as needed.

Technology & Software :

Manage StorEdge software platform across facilities including, but not limited to, unit inventory/descriptions/pricing, gate operating system, online presence, reputation management and customer relationship management initiatives. Responsible for oversight of facility security systems. Basic email and Microsoft Office skills.

Administrative :

Manages all in-office operations.

Additional :

Other duties and tasks as needed.

Key Skills & Competencies:

Self-motivated with confidence to work both independently and with the leadership team. Goal, task and detail oriented, with a strong time management, organizational and critical thinking skills. Strong communication and listening skills with ability to provide excellent customer service and solution driven outcomes. Ability to be flexible and adapt to customer needs and requests. Willingness to learn and grow within the company and industry.

Key Qualifications:

High School Education or equivalent. Valid driver's license. Ability to perform light maintenance/cleaning duties and lift up to 25 pounds. Familiarity with computer software systems and processes proficient computer skills. Proficiency in retail math for effective inventory management and financial oversight. Successful background check.

Compensation:

$25 per hour w/ quarterly sales bonus 401K with up to 3% match eligibility after 6 months of employment Performance/profit sharing bonus opportunities 2 weeks PTO 10 paid holidays Opportunity for advancement in a fast-growing company Please only apply via Indeed.

Job Type:

Full-time, Saturdays included. Potential for overtime.

Job Type:

Full-time Pay:

$25.00 per hour

Benefits:

401(k) matching Paid time off

Work Location:

In person