GENERAL DESCRIPTION OF POSITION

Under the general direction of the Facilities Manager, the Facilities Operations Supervisor plans, schedules, and directs the daily maintenance, repair, and operational readiness of City-owned buildings and facilities. This position directly supervises assigned facilities maintenance staff — including the Facilities Plumber, HVAC Technician, Systems Technician, Electrician, Maintenance Technicians, and Building Service Technicians — recommends personnel actions, provides budget input, and ensures compliance with applicable building codes, safety regulations, and City policy. The Facilities Operations Supervisor serves as the Division's designated alternate and, when so assigned, assumes full operational, supervisory, and budgetary authority for the Division in the Facilities Manager's absence.

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.

Plans, schedules, assigns, and supervises the daily work of facilities maintenance staff — including the Facilities Plumber, HVAC Technician, Systems Technician, Electrician, Maintenance Technicians, and Building Service Technicians — engaged in the repair, renovation, and preventive maintenance of City-owned buildings and facilities. 2. Recommends and participates in hiring, discipline, and discharge actions for assigned personnel; conducts performance evaluations, coaching, and on-the-job training. 3. Monitors and reports on divisional budget expenditures for assigned operations; provides input to annual operating and capital budget development. 4. Conducts and documents regular inspections and lifecycle assessments of building systems (HVAC, electrical, plumbing, fire/life-safety, generators) to ensure compliance with the Florida Building Code and applicable safety standards. 5. Oversees the department's work order/CMMS system to track, prioritize, and close out maintenance and repair requests, ensuring timely resolution and accurate reporting. 6. Develops specifications and provides technical guidance for contracted maintenance services, equipment, and supplies; monitors contractor and vendor performance. 7. Ensures compliance with OSHA, ADA, and other applicable safety and regulatory requirements across facilities operations. 8. Tracks and reports key performance indicators, including work order completion rates, preventive maintenance compliance, and response times, to the Facilities Manager. 9. Responds to and resolves facility-related complaints, service requests, and emergent operational issues. 10. Serves as the Division's designated alternate in the absence of the Facilities Manager when assigned, assuming full operational, supervisory, and budgetary authority for that period; must maintain readiness to assume this role at all times. 11. Participates in emergency response and storm event operations as assigned, including facility-related Incident Command System (ICS) duties. 12. Promotes cross-training, certification attainment, and workforce development among assigned staff to strengthen operational flexibility and support succession planning. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 1. Knowledge of building construction, maintenance, and repair methods, including HVAC, electrical, plumbing, and general building systems. 2. Knowledge of the Florida Building Code, OSHA regulations, and occupational safety practices applicable to facilities operations. 3. Ability to plan, assign, direct, and evaluate the work of a maintenance crew. 4. Ability to read and interpret blueprints, specifications, and technical manuals. 5. Ability to develop and monitor budgets and control operational costs. 6. Ability to establish and maintain effective working relationships with staff, contractors, vendors, other departments, and the public. 7. Skill in the use of work order/computerized maintenance management systems (CMMS). 8. Skill in verbal and written communication, including preparation of reports and correspondence. 9. Ability to respond to emergencies and exercise sound independent judgment under pressure.

EDUCATION AND EXPERIENCE

• Associate's degree or trade/technical certification in facilities management, building trades, construction, engineering, or a related field preferred;
• High school diploma or GED required.
• Minimum of five (5) years of progressively responsible experience in building construction, maintenance, or a related trade, including at least two (2) years in a lead, foreman, or supervisory capacity.
• A comparable combination of training, education, and experience may be substituted for the minimum qualifications.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

• Must possess a valid Florida Driver's License with an acceptable driving record.
• Must obtain an OSHA 30-Hour (General Industry or Construction Industry) safety certification within twelve (12) months of hire.
• Must obtain the APWA Certified Public Works Professional - Supervision (CPWP-S) credential and complete the APWA Facilities and Grounds Management Certificate Program within eighteen (18) months of hire.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

• Class "B" Commercial Florida Driver's License.
• Certified Facilities Manager (CFM) or equivalent industry credential.
• Bachelor's degree in Facilities Management, Construction Management, Engineering, or related field preferred.
• Journeyman license or industry certification in electrical, HVAC, or plumbing trades preferred.

RESPONSIBILITY FOR

FUNDS, PROPERTY and

EQUIPMENT

Annual Budget:

NA SUPERVISORY RESPONSIBILITIES

This position will directly supervise approximately 9 employees. This position may indirectly supervise N/A employees. If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

ANALYTICAL ABILITY / PROBLEM SOLVING OVERSIGHT.

Activities covered by expansive policies and objectives, and oversight as to execution and review.

PLANNING

With regard to general assignments in planning time, method, manner and/or sequence of performance of own work.

CONSIDERABLE RESPONSIBILITY

; in addition, the organization and delegation of work operations for a Division of employees engaged in Widely diversified activities.

DECISION MAKING

Performs work operations which permit opportunity for decision-making of minor importance.

FREQUENTLY

; Performs work operations which permit opportunity for decision-making of major importance.

FREQUENTLY

;

COMMUNICATION SKILLS

Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to prepare and interpret bar graphs.

CRITICAL THINKING SKILLS

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

SUPERVISION RECEIVED

Works under general supervision of the Facilities Division Manager, with independent judgment in daily crew management and commercial account matter.

MENTAL DEMAND INTENSE

; Operation requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTER

Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)

ACCURACY

Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make corrections.

PUBLIC CONTACT

Occasional routine contacts with persons outside the organization. This would include contacts with suppliers, mail service, etc.

EMPLOYEE CONTACT

Continuous contacts frequently involving difficult negotiations with require a well-developed sense of strategy and timing. Involves contacts with senior level internal officials.

SOFTWARE SKILLS REQUIRED

10-Key Basic Accounting Basic Alphanumeric Data Entry Advanced Contact Management Advanced Database Advanced Enterprise Resource Planning Basic Human Resources Systems Basic Payroll Systems Basic Presentation/PowerPoint Intermediate Programming Languages Intermediate Spreadsheet Intermediate Word Processing/Typing Intermediate

ADDITIONAL SOFTWARE SKILLS NA PHYSICAL ACTIVITIES

While performing the functions of this job, the employee may be required to: Stand Frequently Walk Frequently Sit Regularly Use hands to handle or feel Regularly Reach with hands and arms Frequently Climb or balance Occasionally Stoop, kneel, crouch or crawl Occasionally Talk or hear Continuously Taste or smell Never

WEIGHT LIFT REQUIREMENTS

The employee must occasionally lift and/or move: Up to 25 pounds

VISION REQUIREMENT

Specific vision abilities required by this job may include: Close vision (use of a computer, equipment, or any other work duties that require clear vision within two (2) feet or less).

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work near moving mechanical parts (spinning shafts, engines, lifts, etc.): Occasionally Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.): Occasionally Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.): Occasionally Toxic or caustic chemicals (including potential for chemical spills, etc.) : Never Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather): Occasionally Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.): Never Risk of electrical shock (live electrical wires, equipment that retains power after shutoff): Occasionally Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.): Never The noise level in the work environment is usually: Moderate (business office with computers/printers, light traffic, etc.)

ADDITIONAL INFORMATION

Employees in this position are required to participate in Human Resources-sponsored professional development training at a minimum of twice annually, as scheduled by the City. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).