Schedule:

This is a part-time position at 12-16 hours weekly. Schedule requirements are

Friday:

5:00pm-9:15pm and

Saturday:

10:00am-6:15pm. Subbing as needed.

Pay:

$14.95-$17.00/hour depending on experience.

Responsibilities:

Support others in handling and resolving concerns and report incidents that may occur. Function as a point person for other staff, coaching frontline staff on their service and engagement behaviors and habits. In the absence of other Department Coordinator or higher-level leadership staff, monitor programs and activities to ensure adherence to association leading practices. Respond to member and staff concerns, questions, and emergencies in a positive and professional manner. Performs and fulfills other membership positions (Welcome Center staff, Lead, Membership Specialist) job requirements, for which this position is assigned. Build relationship when working with YMCA members, program participants, volunteers and staff. Assist and educate members and guest in YMCA policies and procedures.

Qualifications:

Experience in customer service, sales, or related experience. Excellent human relation skills and an ability to maintain positive communication with staff and members. Ability to address and make solid decisions in emergency situations. Ability to respond calmly and quickly to safety and emergency situations. Excellent verbal and written communication skills including telephone etiquette and computer use.

Welcoming and Inclusion:

At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.

How To Apply:

External candidates must complete an online application. If you have any questions regarding the position, please visit our website at www.ymcatvidaho.org or contact . 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