Qualifications and Skills:

High school diploma or equivalent. Technical certification or vocational training in maintenance, electrical, or mechanical fields is preferred. Proven experience (3+ years) as a Maintenance Technician or similar role in a warehouse or industrial setting. Strong knowledge of mechanical systems, electrical circuits, and industrial equipment, including conveyors, motors, pumps, and hydraulic systems. Proficiency in diagnosing and troubleshooting equipment malfunctions, utilizing appropriate tools and diagnostic equipment. Experience with preventive maintenance programs, work order systems, and computerized maintenance management systems (CMMS). Ability to read and interpret equipment manuals, schematics, and technical drawings. Basic knowledge of safety protocols and regulations related to warehouse operations and equipment maintenance. Excellent problem-solving skills, with the ability to work under pressure and meet tight deadlines. Strong communication and interpersonal skills, with the ability to work effectively as part of a team and communicate technical information to non-technical personnel. Physical stamina and dexterity to perform manual labor and lift heavy objects as required. Flexibility to work shifts, including evenings, weekends, and holidays, as needed. About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants . We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant - first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

Global Fulfillment Network:

Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.

Proprietary Technology:

We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.

Unrivaled Support:

We provide hands-on, \"mom and pop\" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.

Transparent Pricing :

We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. Committed to the

Future:

We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

Merchant-first:

We handle the logistics so our merchants can focus on what they do best—growing their business. People make

ShipMonk:

We believe in our team and invest in our people.

Own it:

We take ownership of our work, our mistakes, and our successes. Get sh•t done: We're a fast-paced, high-growth company that values action and results.

Change the score:

We challenge the status quo, constantly innovating and improving. ShipMonk is an equal opportunity employer. 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