Facilities Assistant
HERC
Ann Arbor, MI (In Person)
Full-Time
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Job Description
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. The Facilities Assistant supports daily operations within a large and complex clinical, research, and academic facility at the School of Dentistry. This role provides hands-on operational support, including building walkthroughs, coordination of maintenance and custodial work, response to facility issues such as leaks and system alarms, and assistance with access control, space coordination, and furniture and event setup. This position also supports small projects, lifecycle improvements, and ongoing facility initiatives while helping maintain safe, functional, and well-maintained environments for patients, students, faculty, and staff. This is a two-year limited position supporting increased project activity and related facility improvements. Building Operations and Maintenance Support Perform daily building walkthroughs of clinics, classrooms, labs, and public spaces to identify maintenance, safety, and cleanliness issues Monitor and follow up on work orders with Facilities Service Center and custodial teams Respond to building issues including leaks, odors, system alarms, and equipment concerns Coordinate with maintenance, custodial, and facilities teams to ensure timely resolution of issues Assist in communicating building impacts such as shutdowns, repairs, and disruptions to occupants Space, Furniture, and Operational Support Assist with office moves, furniture setup, and equipment relocation Support classroom, clinic, and event space readiness including tables, chairs, and layouts Monitor and maintain public spaces, lounges, and shared areas Track and manage inventory including attic stock and facility supplies Assist with space assignments, updates, and department requests Access, Security, and Safety Support Support access control, including MCard updates, door access changes, and key coordination Monitor building access and assist with door schedules, lock/unlock requests, and security issues Assist with building safety monitoring and respond to emergencies during work hours (water issues, alarms, etc.) Support compliance with safety practices in coordination with Facilities, EHS, and departmental teams Project and Administrative Support Support small projects and facility improvement efforts, including lifecycle work and minor renovations Assist Facilities leadership with the coordination of ongoing projects and departmental requests Support sustainability and operational initiatives (waste reduction, recycling, etc.) Assist with documentation, communication, and coordination of facilities-related activities High school diploma or equivalent; Associate degree or coursework in facilities, construction, or a related field preferred 2 - 3 years of experience in facilities operations, maintenance, construction, or a related environment Basic knowledge of building systems and general maintenance practices Ability to identify and respond to facility-related issues and prioritize multiple tasks Strong customer service and communication skills Ability to work independently and as part of a team in a fast-paced environment Basic computer skills (Google Suite, email, work order systems) Ability to move furniture and equipment (up to ~50 lbs) and navigate large buildings regularly Experience working in healthcare, laboratory, or academic environments Experience with access control systems and building operations software Familiarity with work order systems and facilities coordination Experience supporting renovation or small project work We are committed to maintaining a safe and healthy work environment for everyone. As part of the onboarding process, all candidates are required to submit their immunization records to Occupational Health Services (OHS) prior to their appointment start date to verify their immunization status. The process includes completing a two-step TB test for all new hires and providing proof of Hepatitis B immunization for clinic-facing roles. Additional immunizations may be necessary based on public health guidance or specific job responsibilities. The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act. Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. The University of Michigan is an equal employment opportunity employer.
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