Work Order Management:

Enter work orders into Rent Manager, organize and assign tasks to maintenance staff and subcontractors.

Subcontractor Coordination:

Research subcontractor pricing, organize and assign work orders to subcontractors, and ensure timely completion of tasks.

Client Communication:

Communicate maintenance issues and solutions to clients promptly and professionally.

Field Work:

Assist maintenance staff on-site, take pictures, and attend HRA and City Inspections.

Work Order Closure:

Close out work orders in the system, document solutions, and follow up with tenants to ensure satisfaction.

Security Deposits:

Process returns and communication regarding safety deposits.

Timeliness:

Ensure all maintenance tasks are completed in a timely manner, balancing office and on-site work as dictated by workflow.

Confidentiality:

Maintain the confidentiality of client information and sensitive company data, ensuring that all interactions and records are handled with discretion. Other Duties as Assigned.

You will possess:

Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in using proprietary software (e.g., Rent Manager) and Microsoft Office Suite (Excel, Word, Outlook). Mechanical aptitude, with knowledge of solving electrical, plumbing, and heating issues and a willingness to learn. The physical requirements of the job include:

Sitting:

Remaining in a seated position for extended periods, usually at least 50-80% of the workday.

Sedentary Strength:

Occasionally lifting or moving light objects, typically up to 10-20 pounds (e.g., reams of paper, laptop, files).

Repetitive Motion/Manual Dexterity:

Constant use of hands, wrists, and fingers for typing, operating a computer mouse, and handling paperwork.

Visual Acuity:

Close vision is required for sustained computer monitor usage, reading documents, and analyzing data.

Reaching/Handling:

Occasional reaching at or below shoulder level to access file cabinets, desk drawers, and telephone equipment.

Mobility:

Occasional walking within the office to printers, meetings, or other workstations.

Communication:

Constantly requires the ability to speak clearly and hear conversations, both in-person and via telephone/video calls. This position is a full time position, working Monday through Friday, 8 hours per day with occasional overtime. You can expect to receive full time benefits after 90 days of employment Medical Dental Vision Paid Time Off 401(k) after 6 months with a matching 4% contribution.

JOIN A TEAM DEDICATED TO RELIABLE COMMUNICATION AND SERVING OUR CLIENTS AND TENANTS!

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