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JLL

Senior Facilities Manager

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What they do

A Facilities Manager manages the facilities of a company or organization, including buildings and grounds, equipment, supplies and staff. Oversees maintenance and security of facilities; oversees renovation projects and monitors work to improve energy efficiency, productivity or employee safety. May work in manufacturing and production, or manage hotels, small apartment buildings, trailer parks or recreational facilities.

$104,133 / year median in Missouri

+6% projected growth

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Job Description

Senior Facilities Manager JLL parental leave, paid time off, 401(k) Sep 08, 2026 JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Overview The Senior Facility Manager will work collaboratively within the Integrated Facility Management team to deliver comprehensive facility management services including client relations, planning, operations, financial management, and site support in a Manufacturing/Industrial environment. This role requires strong leadership, exceptional interpersonal skills, and the ability to drive operational excellence through cross-functional collaboration and modern technology adoption Sound like you? To apply you need to be:

Key Responsibilities:

Planning & Strategic Operations Facilitate the resolution of service delivery issues by working with client sourcing, finance, contractors, and suppliers

Develop and implement service delivery strategies aligned with client objectives

Create and execute business continuity plans and contingency strategies

Identify and document best practice procedures to drive continuous improvement

Leverage AI and digital tools to optimize facility operations and workflows Relationship Management & Professional Communication Manage relationships with site colleagues, clients, JLL leadership (corporate and site), and service delivery partners

Demonstrate flexibility and effectiveness working with diverse, cross-functional teams

Communicate clearly and professionally at all organizational levels

Translate customer needs into actionable initiatives

Build trusted partnerships with internal and external stakeholders

Provide regular, transparent updates to clients on facility performance and initiatives People Management & Team Leadership Directly manage and developthe Facilities Management Team

Hire, coach, mentor, and conduct performance evaluations

Foster a collaborative, safety-focused team culture

Develop team capabilities through training and professional development opportunities

Manage CBA-represented grievance and discipline processes

Motivate teams to achieve business goals and maintain high performance standards Financial Management Monitor expenditure, analyze variances and trends, and implement resulting action plans

Forecast year-end results in collaboration with JLL Centers of Excellence (COEs)

Develop financial performance metrics and cost-saving initiatives

Demonstrate sound commercial judgment and bottom-line focus

Ensure cost-effective delivery of business services

Manage budgets with proven financial acumen Performance Monitoring & Reporting Prepare and publish performance reports at agreed intervals

Lead the development of KPIs to deliver services at the right cost and quality

Support efficient and effective practices across global networks

Meet timelines and targets set by Regional Director of Operations

Support non-standard client requests and special projects

Complete reports and perform administrative duties as required Cross-Functional Collaboration Support JLL Centers of Excellence and Central Team Functional Leads

Ensure alignment with other JLL operational business units

Coordinate with local contractors and vendors for repair and maintenance of IFM-contracted assets

Manage and coordinate custodial functions for assigned site(s)

Partner effectively across finance, operations, procurement, and safety teams

Participate in organizational initiatives and knowledge-sharing across sites Environmental Health & Safety Leadership Ensure OSHA, state, and local regulatory compliance

Oversee HAZMAT (Hazardous Material) compliance

Manage commodity resources effectively

Drive environmental compliance initiatives

Maintain ISO compliance standards

Promote a culture of safety throughout the organization Education and Experience Minimum Requirements Bachelor's degree in a relevant discipline or equivalent industry experience in a management role

7-10 years minimum of Facility/Project Management experience

Proven track record managing and working with multi-disciplinary teams

Demonstrated subject matter expertise within IFM/Soft Services

Experience successfully managing change initiatives

Proven people management experience leading diverse teams Knowledge, Skills, and Abilities Professional Competencies Academically/professionally qualified in facility management or related field

Proven ability to develop services and implement new policies and strategies

Detailed understanding of facilities maintenance marketplace, particularly hard and soft services delivery

Strong commercial awareness and business acumen

Understanding of JLL business, drivers, and objectives Interpersonal & Communication Skills First-class interpersonal skills to develop effective relationships at all organizational levels

Excellent communication abilities across diverse audiences

Strong customer service orientation and client focus

Ability to advise and influence senior management and colleagues

Skilled at translating technical concepts for non-technical stakeholders Leadership & Management Capabilities Proven manager able to develop, motivate, and lead teams

Track record of building and sustaining effective relationships with internal and external service providers

Ability to create and promote an environment aligned with JLL core values

Visible leadership presence beyond immediate peer group

Capacity to manage in fast-changing environments and communicate positive change outcomes Analytical & Problem-Solving Skills Proven financial management and analytical capabilities

Ability to anticipate, identify, and resolve problems proactively and creatively

Sound commercial judgment and decision-making abilities

Data-driven approach to performance improvement

Comfort adopting AI and technology tools for operational efficiency Operational Excellence Ability to work under pressure and deliver against deadlines or unexpected changes

Flexibility in managing dynamic client site requirements

Track record of implementing cost savings and operational efficiencies

Proven bottom-line focus with measurable results

Strong project management capabilities Measurable Objectives Safety compliance and incident reduction

KPI compliance and performance targets

Client customer satisfaction survey results

Completion of multiple training programs

Effective management of CBA-represented grievance and discipline processes

Budget variance management

Service delivery quality metrics

Core Competencies Strategic Leadership:

Ability to create and implement facility strategies aligned with business goals

Client Partnership:

Exceptional relationship-building and customer service skills

People Development:

Strong team leadership and talent development capabilities

Financial Acumen:

Proven budget management and cost optimization skills

Cross-Functional Collaboration:

Effective partnership across diverse teams and functions

Communication Excellence:

Clear, professional communication at all levels

Change Management:

Ability to lead and adapt to organizational change

Technical Expertise:

Deep knowledge of facility operations and maintenance

Problem-Solving:

Analytical, proactive approach to complex challenges

Technology Adoption:

Comfort leveraging modern tools and AI for operational efficiency This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Claycomo, MO If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance