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Senior Regional Facilities Manager & Vendor Contract Management
Career Insights for Facilities Manager
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Scorecard
Based on Pennsylvania data
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What they do
A Facilities Manager manages the facilities of a company or organization, including buildings and grounds, equipment, supplies and staff. Oversees maintenance and security of facilities; oversees renovation projects and monitors work to improve energy efficiency, productivity or employee safety. May work in manufacturing and production, or manage hotels, small apartment buildings, trailer parks or recreational facilities.
$108,337 / year median in Pennsylvania
+3% projected growth
Job Description
Leads external service provider ecosystem and governance.
Defines and ensures delivery against SLAs, KPIs, and compliance standards.
Drives cost, service quality, and operational performance.
Acts as escalation point for critical operational and supplier issues.
Reporting Relationships:
Role that this position reports to: Global Head of Engineering ServicesRole/s that report to this position: N./A.ResponsibilitiesSupplier relationship management with the chosen Global IFM Partners and ensure the service that our partners deliver meets expectations; maintain strong positive relationships with them to achieve integrated seamless facilities-related projects and service delivery.Seek continuous improvement and outstanding services for both Hard and Soft Services including application of digitalization innovations.
Ensure that our Global IFM Partners follow contractual obligations, scope of work and key performance indicators. Accountable for service delivery and escalations.
Ensure wherever possible, global standardization across services in the IFM scope.
Collaborate closely with colleagues Facility Heads of different CSL Locations (Hubs and Production Sites) and maintain strong relationships with respective senior stakeholders.
Foster a culture of continuous improvement by focusing on operational efficiency and the elimination of \