Facilities Coordinator (HVAC)

Facilities Coordinator (HVAC) Branded Group Inc - 3.1 Cypress, CA Job Details Full-time $26 - $38 an hour 1 day ago Benefits Work from home stipend AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Employee assistance program Vision insurance 401(k) matching Gym membership Paid sick time Pet insurance Qualifications Vendor relationship building

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Full Time, Non-Exempt (Hourly) Essential Duties and Responsibilities Service Coordination & Work Order Management Manage on-demand and scheduled maintenance service requests for national clients. Coordinate service providers, technicians, property managers, suppliers, and other stakeholders to ensure timely resolution of service issues. Maintain detailed and accurate documentation, notes, and updates across multiple software platforms. Manage a high-volume workload while maintaining service quality, responsiveness, and accuracy. Effectively manage complex scopes of work, escalated service requests, and challenging maintenance situations. Budget Management & Cost Control Review labor, material, and subcontractor costs to ensure pricing accuracy and reasonableness. Negotiate vendor pricing while maintaining strong vendor relationships. Research material costs and procure parts when appropriate. Balance client expectations with profitability objectives by maintaining appropriate margins. Obtain multiple vendor quotes when required and evaluate pricing and scope to ensure the best value. Client Communication Provide proactive and professional communication to clients via email, phone, and customer portals. Maintain accurate schedules, status updates, and service documentation. Escalate service issues, delays, cost increases, and other concerns as appropriate. Build and maintain strong client relationships through responsive and solution- oriented service. Proposal Development & Project Management Prepare professional proposals for project work and service requests that exceed routine maintenance scope. Develop clear scopes of work using appropriate industry terminology. Price projects appropriately to maintain profitability while remaining competitive. Submit proposals requiring management approval prior to client presentation. Manage approved projects through completion, ensuring all required documentation and deliverables are obtained. Work Environment Fully remote position requiring a dedicated home office workspace. Reliable high-speed internet connection is required. Schedule This is a full-time position, typically requiring 40 hours per week. Typical work hours are Monday through Friday between 5:00 AM and 5:00 PM Pacific Time. Occasional overtime, evening, weekend, and holiday work may be required based on business needs and client demands. Compensation $26.00 to $38.00 per hour, depending on qualifications and experience. Benefits Medical Insurance Dental Insurance Vision Insurance Life and AD&D Insurance Short-Term Disability Insurance Long-Term Disability Insurance Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Employee Assistance Program (EAP) Pet Insurance 401(k) Plan with Employer Matching Contributions Paid Vacation Paid Sick Leave Paid Personal Days Paid Holidays Fitness Reimbursement Program Employee Recognition Programs Bonus Opportunities Tuition Reimbursement Home Office Stipend Paid Volunteer Time