A Facilities Specialist or Coordinator is in charge of building and equipment maintenance, building security systems, emergency plans, often for specific buildings only. May be involved in planning of new facilities. Acts as contact person between employees and outside contractors.
CBRE is seeking a Senior Facilities Coordinator to lead facilities operations across a large, nationally distributed retail pharmacy portfolio supporting a leading healthcare organization. In this highly visible role, you will serve as the primary facilities management lead for approximately 100 pharmacy locations across the United States, ensuring service excellence, operational consistency, and timely resolution of facility-related issues. As the portfolio lead, you will oversee work order management, purchase order administration, vendor coordination, and client communications while providing leadership to one Facilities Coordinator. You will be the first point of contact for escalations and play a key role in driving portfolio performance, supporting business continuity, and delivering an exceptional client experience.
What You'll Do:
Serve as the Senior Facilities Coordinator lead for a nationwide retail pharmacy portfolio consisting of approximately 100 locations. Act as the primary point of contact for client, vendor, landlord, and stakeholder escalations, ensuring timely resolution and communication. Lead and facilitate recurring work order review calls, driving accountability and service delivery performance. Manage the full lifecycle of work orders, from intake and dispatch through completion and reporting. Oversee purchase order creation, tracking, reconciliation, and invoice support to ensure financial accuracy and compliance. Analyze work order and portfolio performance data to identify trends, risks, and opportunities for improvement. Coordinate vendors, contractors, and service providers to ensure maintenance and repair activities are completed efficiently. Provide day-to-day leadership, coaching, and support to Facilities Coordinator while fostering a collaborative team environment.