FT, Director of Facility Operations

FT, Director of Facility Operations Charleston, SC • Environmental Services Job Type Full-time Description Director of Facility Operations Lead. Organize. Elevate the Community Experience Are you a hands-on, strategic leader who thrives in a fast-paced environment and knows how to bring people, resources, and priorities together? We're seeking an experienced Director of Facility Operations to lead multiple teams and ensure our community consistently exceeds expectations for safety, cleanliness, and comfort. This is a highly visible leadership role for someone who enjoys multitasking, mentoring teams, and managing complex operations—all while maintaining a culture of care and service.

A Typical Day:

Leadership & Strategy Lead and motivate supervisors and frontline teams Establish departmental goals, policies, and procedures Foster teamwork, accountability, and a service-focused culture Operational Excellence Oversee maintenance, housekeeping, grounds, and security operations Implement preventive maintenance and efficient scheduling Assess performance, staffing needs, and equipment usage People Management Hire, train, coach, and evaluate staff Conduct performance reviews and manage corrective actions Drive employee engagement, training, and development Budget & Resource Management Develop and manage the departmental budget Ensure responsible use of resources and community funds Maintain timely and accurate financial processes Collaboration & Compliance Partner with clinical, administrative, and operational teams Participate in facility committees as needed Ensure compliance with Resident Rights and regulatory requirements Requirements What Makes You a Great Fit You're an organized, adaptable leader who can manage multiple priorities without missing details You communicate clearly and respectfully with diverse teams and residents You take pride in accountability, professionalism, and high service standards Required Qualifications Bachelor's degree required (business management preferred) Minimum of 5 years of management experience in hospitality, senior living, or a community-based environment Proven supervisory experience, including staffing, scheduling, and performance management Strong verbal and written communication skills Why Join Us? Full benefits package for you and your dependents Paid Time Off to create a good work/life balance Retirement plans with employer matching Company paid life insurance and options to purchases additional coverage Lead a committed team that directly impacts residents' daily quality of life Work in a mission-driven community that values service, respect, and teamwork If you're a strategic multitasker who leads with purpose and heart, we'd love to hear from you. today and help us create an exceptional community experience—every single day.