Facilities Manager

Facilities Manager Richmond, VA Job Details Full-time 15 hours ago Qualifications Operations management Landscape maintenance Event coordination Mid-level Microsoft Office Databases Supervising experience Team management Task prioritization Conflict management Human resources Vendor relationship management Vendor contract management CMCA Public relations Maintenance management Irrigation 2 years Communication skills Property management Operational budget management Organizational budget management Customer complaint resolution Full Job Description At CPVA Management, we are proud to be a leader in property management, serving over 3,500 communities with a commitment to excellence and a boutique, hospitality-driven approach. We are seeking an experienced Facilities Manager to oversee operations at a premier 55+ independent living, gated community in the far west end of Richmond, set on 400 acres and comprised of six distinct neighborhoods and 747 homes. In this role, you will be responsible for maintaining high property standards, overseeing building operations, coordinating maintenance activities, and supporting sustainable initiatives that enhance the resident experience. You will collaborate closely with a dedicated team in an environment that values professionalism, growth, and innovation. This is a full-time, salaried opportunity ideal for candidates with HOA or condominium management experience who are looking to make a meaningful impact while advancing their career in a supportive and dynamic organization.

Responsibilities:

Duties fall into five general areas: Community Management, Pavilion Facilities Management, Vendor Contract Management, Neighborhood Association Property Management, Event Management, and Supervision of both full and part-time staff. Reports directly to the HOA Board of Directors and Management Agent and works with the board to ensure that appropriate operating and personnel policies are developed, communicated, and maintained. Manages board-approved operational budget for maintenance of the Community, including the Clubhouse facility. Directs and supervises activities of the association's contractors, including maintenance, janitorial, security, landscaping, and irrigation, in order to maintain the integrity and appearance of the interior and exterior of the clubhouse and community grounds. Works with staff in the execution of Event Management. Works with staff on processing Maintenance Requests. Responds to after-hours emergencies as needed. Maintains good public relations and interacts with residents, staff, and vendors in a positive, respectful, and professional manner at all times. Looks into resident grievances and violations and resolves problems in accordance with policies established by the Board of Directors. Direct supervision of four full-time employees and 15 part-time employees. Attend 1-2 evening meetings every other month.

Qualifications:

Minimum 2 years of experience or more with HOA or Condominium Management. CMCA, AMS, or PCAM certification required. Effective oral and written communication and listening skills. Detail-oriented with a high level of accuracy. Resourceful and a creative problem solver. Personnel management with the ability to execute the Human Resources policies. Organizational skills and ability to independently prioritize daily workload. Knowledge of conflict resolution techniques. Proficiency with MS Office programs and databases. About Company Are you passionate about making a difference in communities? CPVA Management, Inc., is your opportunity to join a prestigious homeowner and condominium association management company that sets the standard for excellence in community management. Join us at CPVA Management, Inc., and be part of a team that's dedicated to making a positive impact in communities while supporting your professional and personal growth. Apply now to start your journey with us!