Parks and Recreation Program Supervisor-Facility Operations (Eureka Recreation Center)

The City of Roanoke is seeking a Program Supervisor to oversee the daily operations of the Eureka Recreation Center. The ideal candidate will be organized, customer-focused professional with a passion for community recreation and facility operations, ensuring a safe, welcoming, and efficient environment for all users. Under the direction of the Program Coordinator, this position supervises facility staff, including front desk personnel, gym supervisors, and custodial team members. Responsibilities include coordinating facility rentals, supporting program implementation, and collaborating with Parks and Recreation staff and community partners to deliver high-quality programs, activities, and events. The position requires strong leadership, organizational, and communication skills, as well as the ability to manage multiple priorities and provide excellent customer service. The ideal candidate will have knowledge of recreation facility operations, scheduling, and community programming, along with the ability to develop and maintain effective working relationships with staff and the public. Minimum requirements include a Bachelor's degree from a four-year college or university with a major in recreation, leisure services, business administration, or a related field; one year of related experience in recreation facility operations or program supervision; or an equivalent combination of education and experience. Possession of a valid appropriate driver's license is required. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is a non-exempt position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

Bachelor's degree from four-year college or university with a major in recreation, leisure services or related field; one to two years related experience and/or training in recreation and leisure services; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, risk management plans, operating and maintenance instructions, and procedure manuals. Ability to write reports and prepare correspondence. Ability to speak effectively before groups of citizens or employees of organization. Ability to serve as department's liaison with community groups.

REASONING ABILITY

Ability to understand and carry out instructions provided in written, or oral form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. Professional certification as needed and required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is oftentimes louder than normal. This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification