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Job Description
Professional Relations Specialist Tokuyama Dental America - 5.0 Encinitas, CA Job Details Full-time $30 - $32 an hour 18 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Work from home Vision insurance 401(k) matching Qualifications Customer relationship building Client relationship development Administrative experience Bachelor's degree Data management Customer relationship management Newsletters (communication methods) Community relationship building Negotiation Full Job Description Professional Relations Specialist The Professional Relations Specialist is responsible for the development and administration of Tokuyama Dental America's professional and public relation efforts inside United States and Canada under the direction of the Senior Marketing Manager. The incumbent will handle all activities targeted at enhancing the Japanese dental manufacturer's relations with key opinion leaders, professional community, and general public. Hybrid Work Schedule (50% in office and 50% work from home). 10% US Travel. Coordinate professional and public relations strategies and programs including Key Opinion Leaders (KOL) referral development, maintaining current contacts and developing new contacts. Manage continuing education (CE) opportunities, articles, podcasts and webinars from negotiating honorarium to final submission to publications. Administer database of case images, articles and webinars. Maintain and add to a database of CE opportunities and contacts for workshops, lectures, webinars and articles. Proofread and route articles before submission to publications. Support the updating and maintenance of internal systems, databases, timelines and project plans. Prepare project finance reports. Assist with budget allocation and approval of invoices. Create presentation materials for meetings (internal/external) and project summary data. Reach out to the dental industry press to increase media exposure. Prepare publicity materials and manage news releases and videos on social media platforms. Work collaboratively with the marketing department to identify growth strategies and marketing opportunities. Maintain confidentiality of information as required by state/federal regulations and company policy. Monitor Tokuyama's reputation to ensure operations are in accordance with Sunshine Act, AGD and
ADA CERP
requirements. Work with CRM platforms to follow up with generated leads and quarterly CE newsletter. Create short videos, blogs, and banners to enhance Tokuyama's educational portfolio. Remain current on compliance, reimbursement and practice management. Attend trade shows and events to find and maintain contacts as assigned. Other duties as assigned. Bachelor's degree is required. 2+ years of experience in a rapidly changing administrative environment. 1+ years of experience in high-end customer service. Dental experience is preferred. Previous experience working with speakers and/or continuing education is preferred.
Job Type:
Full-time Pay:
$30.00 - $32.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance
Shift:
8 hour shift Day shift Application Question(s): Willing to travel within the US 10% of the time?
Education:
Bachelor's (Required)
Experience:
Customer relationship management: 2 years (Required) Shift availability: Day Shift (Required)