ASSISTANT GENERAL MANAGER

Job Summary The Assistant General Manager (AGM) supports the General Manager in overseeing all Jet Room store operations, ensuring compliance, accuracy, and consistent execution across all departments. This role supervises managers and staff, maintains daily operational flow, oversees financial controls, manages reporting, and ensures all departments meet performance, compliance, and service standards. The AGM plays a critical role in training, scheduling, vendor relations, and cross‑departmental coordination. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Daily Operations & Financial Controls Open and close the Jet Room facility. Count and confirm daily drops and safe money as needed. Ensure register change is secured and available. Count and verify cashier drops. Refill ATMs. Correct discrepancies and reconcile variances. Oversee daily office payments. Maintain interior and exterior premises standards. Staff Leadership & HR Coordination Supervise managers and hourly staff. Conduct job interviews and support hiring decisions. Create and manage employee work schedules. Ensure all hours worked are accurately recorded and submitted per company policy. Collaborate with HR on employee hours, payroll, and Requests for Time Off (RTO). Process and approve RTO requests in accordance with policy. Enforce uniform standards, job descriptions, SOPs, and documentation requirements. Support career path planning and succession development. Provide coaching, corrective action, and performance support as needed. Vendor, Product & Inventory Oversight Conduct vendor meetings and establish vendor terms. Manage product ordering and vendor payments as needed. Review and analyze all MJRx/FSO/OMEGA

XI ESB CORP.

products. Identify, review, and evaluate all product application sectors, markets, industries, and product categories. Reporting, Analysis & Compliance Oversee daily, weekly, and monthly reports. Update, edit, and issue management reports. Follow all operational protocols and compliance requirements. Ensure attainment of operational forecasts and performance targets. Maintain synergistic integration across personnel, departments, divisions, and corporate resources. Utilize, maintain, and update all operational systems. Sector & Department Oversight Monitor new sectors to ensure: All data intake is completed and provided to the Processing Administrator. Investigations are obtained for sector analysis.

Supervise Directors to ensure:

File information is input into databases. Highlights are completed timely. Special requests are date‑stamped and completed. Status files are updated monthly. Review all files within 24 hours of placement in the daily review bin. Review all incoming department mail daily and provide processing instructions. Distribute mail to staff and ensure proper follow‑up. Administrative Oversight & Quality Control Develop, implement, and use forms, checklists, and quality‑control strategies. Develop and maintain IP security protocols. Oversee calendar control and department coordination. Ensure reports are updated, edited, and issued on schedule. Monitor TTD completion and follow‑up. Ensure department information corrections are completed. Ensure requested records are received, recorded, and updated in summary sheets and databases. Review, analyze, and issue monthly reports by the last operating day of each month. Events, Deliveries & IT Coordination Oversee events, deliveries, and related logistics. Oversee work orders and IT work orders. Oversee social media as assigned. Supervisory Responsibilities This position supervises managers, directors, and hourly staff across multiple departments. Reports To General Manager Departments Overseen Sales, Inventory, Dispatch, Delivery, Security, Events, Administrative Processing, and related operational departments. Working Conditions Professional retail environment. Regular use of computers, phones, printers, and standard office equipment. Flex schedule required, including long hours, nights, weekends, and holidays. Physical Requirements Regularly required to talk and hear. Frequently required to stand, walk, reach, and use hands or feet. May be required to lift up to 50 pounds. Basic Qualifications Minimum 21 years of age. 2+ years of experience in retail leadership or operations. Strong organizational, analytical, and communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Experience supervising teams and managing multi‑department operations. Preferred Qualifications Experience in cannabis retail or regulated environments. Strong understanding of compliance, SOP enforcement, and operational controls. Experience with vendor relations and product analysis. Strong leadership, time management, and problem‑solving skills. Travel Requirements This position may require travel. Other Duties This job description is not designed to cover or contain a comprehensive list of duties or responsibilities. Duties may change at any time with or without notice. ADA Statement Jet Room Inc. complies with the Americans with Disabilities Act (ADA), the ADA Amendments Act (ADAAA), and all applicable state and local fair employment laws. Reasonable accommodations will be provided to qualified individuals with disabilities unless doing so creates an undue hardship. Equal Employment Opportunity Statement Jet Room Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other status protected by law. Additional Information This job description is not an all-inclusive list of duties but reflects the general responsibilities of the role. Jet Room is an equal opportunity employer. We value diversity and encourage applicants from all backgrounds to apply. Reasonable accommodations will be provided in accordance with applicable laws. Benefits Retirement plan Paid training covering cannabis history, compliance, product knowledge, and sales Sample incentives from your favorite brands when available Paid holidays Employee discounts on already competitive pricing Company-sponsored events and team-building activities

Pay:

$62,000.00 - $82,000.00 per year

Benefits:

Paid time off Parental leave Retirement plan Tuition reimbursement Application Question(s): Date Available

• Are you able to consistently arrive on time for scheduled shifts, including evenings, weekends, and holidays?
• Are you open to picking up additional shifts when business needs require it?

Experience:

Management:

2 years (Required)

Language:

Spanish (Required)

Location:

Long Beach, CA 90804 (Required) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person