General Manager

General Manager Palm Desert, CA Job Details $90,000 - $120,000 a year 16 hours ago Qualifications Resource allocation Access control systems Vendor relationship building Revenue growth Financial forecasting Managing customer accounts Pricing Budget management Strategic management 7 years Customer relationship building Customer retention Operations management Construction cost control Sales Safety regulations Identifying new business opportunities Regulatory compliance Client relationship development Improving operational efficiency Compliance management implementation Budget forecasting Dispatching Team development Hiring Key Performance Indicators Business development Bidding project phase Managing budgets in a finance role Financial control management Vendor relationship management Competitive bidding Profit & Loss statement Recruiting Workplace health and safety regulatory compliance Construction scheduling Low voltage Senior level Cross-functional collaboration Escalation handling Profit and loss analysis Cross-functional team management Leadership Communication skills Staffing management Overseeing training Construction estimating Staff development

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Palm Springs, CA Position Summary The General Manager (GM) is responsible for overseeing the overall operations, profitability, and strategic growth of a commercial gate, door, and access control service company. This role leads all departments including service, installation, sales, and administrative functions to ensure operational excellence, customer satisfaction, and financial performance. The GM will drive business development, optimize processes, and build a high-performing team to support service, maintenance, retrofit, and new construction projects. Key Responsibilities Operations Management Oversee daily operations across service, installation, and project teams Ensure efficient scheduling, dispatching, and completion of jobs Monitor job performance, labor utilization, and service quality Implement and improve operational processes, systems, and KPIs Financial Performance Manage P&L, budgeting, forecasting, and cost control Drive revenue growth while maintaining profitability targets Review job costing, margins, and pricing strategies Approve major expenditures and resource allocations Team Leadership & Development Lead, coach, and develop department managers and staff Build a strong culture of accountability, safety, and performance Oversee hiring, training, and performance management Ensure proper staffing levels to meet business demands Sales & Business Development Partner with sales team to drive new business and customer retention Identify growth opportunities in service contracts, retrofits, and construction Build and maintain relationships with key clients, contractors, and vendors Support estimating and bidding strategies for large projects Customer Experience Ensure high levels of customer satisfaction and service delivery Resolve escalated customer issues and maintain key accounts Establish service standards and performance expectations Compliance & Safety Ensure compliance with all industry regulations, safety standards, and company policies Promote a strong safety culture across all field and shop operations Oversee licensing, certifications, and regulatory requirements Qualifications 7+ years of leadership experience in commercial door, gate, access control, or related construction/service industry Strong understanding of service operations, installation, and project management Proven experience managing P&L and driving financial performance Experience leading cross-functional teams in a fast-paced environment Knowledge of low-voltage systems, automated gates, doors, and access control systems preferred Excellent leadership, communication, and problem-solving skills