General Manager Carter Hospitality Group - 3.2 Temecula, CA Job Details Full-time $160,000 - $180,000 a year 17 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Revenue growth Business development management Staff supervision Performance improvement leadership Strategic goal setting Strategic management Reputation management Resort experience Standard Operating Procedures (SOPs) implementation Hotel strategy implementation Hotel quality control Customer satisfaction tracking Leading financial planning Employee relationship building Managing hospitality teams Hotel guest service standards Marketing management Financial performance report preparation Revenue forecasting Team development Industry trends Mentoring Recruiting Leading team collaboration initiatives Financial performance measurement Operational excellence initiatives Hotel staff training Implementation of strategic initiatives Business operations Customer satisfaction improvement

Full Job Description Benefits:

401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources South Coat Winery Resort & Spa is a luxurious resorts that combines a working winery with one of the top hotels in Temecula Wine Country. Located just an hours' drive from San Diego, Orange County and Los Angeles, it is an ideal destination for relaxing vacations, wine tasting tours, elegant events, and acclaimed dining experiences. Our resort offers a unique experience. This a full time on site role for a General Manager located in Temecula CA. The General Manager will oversee the daily operations of two winery resorts, Carter Estate Winery Resort and South Coast Winery Resort & Spa, including managing staff, ensuring guest satisfaction, and maintaining the high standards of service and luxury. Responsibilities include strategic planning, financial oversight, marketing, and driving the overall vision and success of the resort. The General Manager will also be responsible for improving operational efficiency, and fostering a positive work environment.

Strategic Leadership & Vision:

Experience in hospitality management, resort operations and staff management. Develop and implement strategic plans to achieve business objectives, increase profitability and enhance the resort's market position. Identify and capitalize on new market trends and opportunities to drive growth. Maintain a long-term vision for the resort's continued success and evolution.

Operational Excellence:

Oversee daily operations across all departments, ensuring efficiency, quality and adherence to company standards. Implement and monitor operational policies and procedures to optimize productivity and guest satisfactions Drive Continuous improvements initiatives in all areas of the resort.

Financial Management:

Develop and mange annual budgets, forecasting an financial reports Monitor revenue, expenses and profitability, implementing strategies to maximize financial performance. Identify cost-saving opportunities without compromising quality or guest experience.

Guest Experience & Company Reputation:

Champion a culture of exceptional guest service throughout the resort. Monitor guest feedback and implement strategies to address satisfactions. Maintain and enhance the reputation of South Coast Winery Resort & Spa as a premier destination

Team Leadership & Development:

Recruit, train, mentor and motivate a high-performing team. Foster a positive, collaborative, and empowering work environment. Ensure effective communication and collaboration between departments.