A new HOTWORX in South Temecula is looking for a high-energy, sales-driven General Manager to lead our new studio and help build a thriving fitness community from the ground up. This isn't a role for someone who simply wants to manage the day-to-day operations. We're looking for someone who wants to take ownership of the business and its success . You'll be the face of HOTWORX South Temecula, driving membership growth, developing a great team, building relationships in the community, and making sure every member who walks through our doors has an exceptional experience. If you love sales, enjoy leading people, naturally build relationships, and get excited about growing a business, we'd love to meet you. What You'll Own Sales & Studio Growth Sales is at the heart of this role. You'll lead from the front while building a team that knows how to connect with prospects and turn them into loyal members. Drive membership sales and studio revenue, meeting or exceeding monthly goals Personally sell memberships and lead by example Manage leads from first contact through follow-up, appointment, tour and close Track sales activity, conversion rates and key studio performance metrics Develop creative ways to generate leads and grow membership Build relationships with local businesses, residential communities and community organizations Represent HOTWORX at local events and create grassroots marketing opportunities throughout South Temecula Team Leadership You'll build a small, high-performing team that shares your enthusiasm for HOTWORX and our members. Recruit, hire, train, schedule and coach studio staff Set clear expectations and hold the team accountable for non-negotiable sales and service goals Provide ongoing sales coaching and development Create an energetic, positive and results-oriented studio culture Recognize great performance and address problems quickly and constructively An Exceptional Member Experience We want members to genuinely enjoy coming to HOTWORX South Temecula and to tell their friends about it. Build relationships with members and make them feel known and valued Ensure every prospect and member receives friendly, knowledgeable and responsive service Help members get the most from their HOTWORX experience Resolve questions or concerns quickly and professionally Create opportunities to engage and retain members Maintain an exceptionally clean, polished and welcoming studio Always strive for only 5 star online ratings for Yelp, Facebook, Google and other listing sites. Turn negative reviews into 5 stars by contacting the customer and going above and beyond to solve their concerns. Maintain HOTWORX customer service standards at all times and monitor results using customer satisfaction surveys to acquire direct feedback to make enhancements. Studio Operations You'll take ownership of the details that keep the studio running smoothly. Oversee daily studio operations and staffed hours Maintain the highest standards of cleanliness throughout the studio including lobby area, saunas, functional training area, restrooms and any other areas to ensure superior customer service and sanitation expectations are exceeded Maintain accurate product inventory according to minimum standards & rotate merchandise on display shelves every month to enhance the presentation of retail products Facilitate weekly and/or monthly staff meetings Manage staff schedules and payroll submissions Monitor memberships, billing, collections, inventory and retail Ensure equipment and studio facilities are properly maintained Use HOTWORX systems for CRM, POS, member communications and reporting Complete required HOTWORX training and ensure staff training remains current Consistently maintain a professional appearance by adhering to the HOTWORX®® Uniform Policy & Code of Conduct and ensure staff does the same Communicate regularly with the owners about studio performance, opportunities and challenges Maintain active CPR, AED and First Aid certification Who We're Looking For You'll probably thrive in this role if you: Have 2+ years experience leading, coaching and managing people Have a proven track record in sales and are comfortable asking for the sale Are competitive, goal-oriented and motivated by measurable results Take ownership instead of waiting for someone else to solve a problem Are outgoing and genuinely enjoy meeting and talking with people Follow up consistently and don't let opportunities fall through the cracks Can balance sales, people, and operational responsibilities Notice details and take pride in creating an excellent customer experience Are comfortable with technology, CRM systems and performance metrics Are excited about health, fitness and wellness Are willing to get out into the South Temecula community to build relationships and generate business Can work a flexible schedule that includes some evenings and weekends About
HOTWORX HOTWORX
is a 24-hour infrared fitness studio offering virtually instructed workouts inside patented infrared saunas. Members can choose from a variety of 15-minute HIIT and 30-minute isometric workouts designed to deliver More Workout in Less Time. HOTWORX has grown to almost 900 locations, and we're excited to bring a new studio to the South Temecula community. What We Offer Competitive base compensation Uncapped commission and performance-based bonus opportunities 401k Complimentary HOTWORX membership Paid training Trip to the annual HOTWORX Convention Opportunity to play a major role in launching and growing a new business A high-energy environment where your performance has a direct impact on the studio's success Supportive owners who are committed to your success Base salary plus uncapped commission and performance bonuses Expected total compensation: $65,000-$95,000 Ready to build something? Join us as we empower individuals through innovative fitness solutions! We value energetic leaders who thrive on building strong teams and delivering outstanding results while fostering a welcoming environment for clients and staff alike. This position offers an engaging career path where your leadership can truly make a difference! Apply today and tell us why you'd be the right person to lead HOTWORX South Temecula.