The Site Managers and Assistant Site Managers are in charge of the housing complex and as such must manage and direct operations of the housing project to which they are assigned and in accordance with the policies and procedures prescribed by the Owner, the Governing Agency, Management Agent and Fair Housing Laws. This position will handle 150 Units. In order to qualify for this position an employee: Must be competent in basic computer skills, typing, spelling, telephone techniques and basic mathematics. Must have the ability to speak, read, write and understand English. Be able to comply with both the written and verbal instructions given in English. Must possess high moral character, sound fiscal integrity, and qualify for fidelity bond. Must be able to follow the Injury and Illness Prevention Plan, and have the ability to read all safety and warning labels and follow written and verbal instructions. Must have the specific ability to follow & give technical instructions. Must be able and willing to follow all procedures in the Managers Handbook and Agency Instructions. The Employee will be expected to: Become proficient in the operation of the property computer, scanner, copier, calculator and any other office machines as necessary. Adhere to office schedule as approved by the manager and according to the needs of the property. Present a professional appearance, dressing according to business etiquette in accordance with the Hyder company policy. Attain a working knowledge of the following software; Yardi and Payscan Attend educational courses as directed by Human Resources or Supervisor and pass Agency-required or Employer tests if necessary. Become fully competent in most Agency rules and procedures within ninety days of hire. Must be able and willing to follow all procedures in Manager's Handbook and Agency Instructions. Maintain property in compliance with the appropriate agency. Keep staff personal calls, social networking, and cell phone usage limited to breaks and emergency needs. The Assistant Site Manager will follow the instruction of the Manager in the following areas: Implementation of the Management Plan, Affirmative Fair Housing Marketing Plans, Agency and Company policies and the Manager's Handbook provided by employer. Prepare prospective resident's rental applications for initial eligibility. Rental of Apartments in accordance with Agency Requirements, Tenant Selection Plan and the Wait List. Preparation of lease agreements and gathering information from new tenants along with outlining conditions and terms for occupancy along with the completion of the entire application and Agency certification. Providing residents with their interim and annual recertification paperwork along with conducting recertification interviews assuring all paperwork is done on time and in accordance with Agency requirements. Collection of rent in a timely manner, issuance of receipts and serving the appropriate late rent notices on time. Prepare payment requests and accounts payable, receive and account for funds, purchase approved supplies and arrange for approved outside services to be performed such as; trash collection, utility service, mail, telephone installation, exterminators and more. Make certain that all outside contractors or sub-contractors provide certificates that show proof of liability and workers' compensation insurance before any work is done on the property. Perform and report all business and transactions to the Corporate Office on a timely basis in accordance with the Manager's Handbook and monthly Site Manager Calendar. Proper preparation and submission in a timely manner of timecards, corporate reporting and required property reports as stated in the Monthly Site Calendar and Manager's Handbook. Selection of outside contractors in accordance with the Manager's Handbook. This includes but is not limited to obtaining competitive bids, initiating approval of contractors within OPS, plus verifying and collecting insurance certificates for workers' compensation and liability insurance from all contractors and their sub-contractors. Establishing good resident relation policies and adhering to housing assignment procedures. Promoting harmonious relationships among residents, housing personnel, and persons of neighboring communities. In resolving complaints of residents, the assistant manager must be able to handle problems with discretion and fairness in accordance with Fair Housing. The position requires a great deal of personal contact with other people and agencies. The Assistant Manager must maintain good working relations with the local police and fire departments, governing officials, any other community resources that are programmed and designed to assist the residents as well as owners, vendors and other employees. Being available to assist, in any means necessary, for all file audits and physical inspections by Government Agencies or the Management Company. Keep proper documentation of resident files, incident reports, and other events related to the property. Step in if necessary and fulfill the duties of the manager if directed to do so by supervisor. In some instances the employee will: Be able to report both verbally and in written English to supervisory staff and authorities any emergency conditions that may exist from time to time. They must have the flexibility to follow through on the handling of said emergencies in accordance with the Crisis Management Procedure. Be asked to assist in the management of other properties or the training of an employee. Need to go to court on an eviction, small claims issue or another legal situation that may arise. Perform such duties as may be requested from time to time by their Supervisor or other corporate personnel.