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Assistant Manager
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MassageLuXe
Littleton, CO (In Person)
$47,840 Salary, Full-Time
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Job Description
Assistant Manager MassageLuXe - 3.2 Littleton, CO Job Details Full-time $22 - $24 an hour 23 hours ago Benefits Paid time off Employee discount Qualifications Customer communication Teamwork High school diploma or GED Team development Retail management Delegation Full Job Description Job Overview Join a Growing Spa Team Focused on Wellness, Leadership & Guest Experience! MassageLuXe is more than a spa, it's a place where guests come to relax, recharge, and prioritize self-care. We are building a positive, high-energy team culture centered around exceptional guest experiences, teamwork, growth, and leadership.
Our spa is entering an exciting season under new ownership, and we are looking for a motivated Assistant Manager who is excited to help lead, grow, and make an impact alongside our team.
This role is ideal for someone who enjoys leadership, coaching teams, building client relationships, and helping drive business growth in a fast-paced wellness environment.
The Assistant Manager works closely with the District Manager to support daily operations, team development, membership growth, and overall guest satisfaction. The position outlined below is for a spa that is individually owned and operated by an independent franchisee. If hired for this role, the franchisee will be your employer and will be responsible for the terms of your employment. We are seeking a dynamic and proactive Assistant Manager to join our retail team! This energetic role is perfect for someone passionate about retail management, customer service, and team leadership. As an Assistant Manager, you will play a vital role in ensuring smooth store operations, motivating staff, and delivering exceptional shopping experiences. Your enthusiasm and organizational skills will help drive sales, manage inventory, and foster a positive environment for both customers and employees. This paid position offers an exciting opportunity to develop your management career while making a meaningful impact in a fast-paced retail setting. Duties Qualifications Leadership or management experience in retail, hospitality, wellness, fitness, spa, or service-based environment preferred ResponsibilitiesClient Experience & Membership Growth Build strong client relationships and help create a welcoming, five-star spa experience Assess client needs by actively listening and asking thoughtful questions Recommend appropriate services and enhancements based on client goals Educate clients on membership options and help them select the best value for their needs Resolve client concerns professionally and positively Help lead the team in achieving membership, revenue, retail, and guest experience goals Promote MassageLuXe in a positive and professional manner within the community assistant manager job description bullet points Supervised daily operations and ensured smooth workflow across all departments Assisted the manager in scheduling, staffing, and performance monitoring Trained, coached, and motivated team members to meet company standards Handled customer inquiries, complaints, and escalations professionally Monitored inventory levels and coordinated stock replenishment Prepared reports on sales, employee performance, and operational efficiency Ensured compliance with company policies, safety regulations, and procedures Supported recruitment, onboarding, and employee training activities Managed opening and closing procedures, including cash handling and deposits Collaborated with management to achieve sales goals and improve productivity Maintained high standards of customer service and workplace organization Assisted in developing strategies to improve team performance and customer satisfaction Delegated tasks effectively and followed up on completion Resolved operational issues quickly to minimize disruptions Leadership & Team Support Assist the District Manager with daily spa operations and team leadership Support hiring, onboarding, training, and ongoing team development Motivate, coach, and encourage staff to achieve daily and monthly goals Help maintain a positive, professional, and team-oriented culture Assist with team communication, accountability, and operational consistency Learn and become proficient in all responsibilities handled by the General Manager Operations & Spa Standards Execute company policies, procedures, and operational standards consistently Help maintain spa cleanliness, safety, organization, and equipment functionality Support accurate cash handling, banking procedures, and operational reporting Help maintain accurate employee scheduling and timekeeping practices Assist in supporting spa operations and helping address urgent operational needs when they arise Help maintain required hours of operation and overall spa readiness Maintain a safe, welcoming, and professional environment for both guests and employees What We Offer Competitive hourly pay Bonus and incentive opportunities Employee discounts on services and products Leadership growth and development opportunities Positive, team-focused environment Opportunity to grow within a wellness-focused brand The ability to make an impact within a growing spa team Schedule Full-time Day, evening, and weekend availability as needed Experience Preferred experience in: Management Retail sales Customer service Spa, salon, fitness, hospitality, or wellness environment Strong communication and customer service skills Sales-minded with the ability to coach and motivate a team Organized, dependable, and detail-oriented Ability to multitask and thrive in a fast-paced environment Comfortable handling client concerns with professionalism and positivity Positive attitude with strong leadership presence Flexible schedule, including evenings and weekends as needed High school diploma or equivalent preferred Join us as an Assistant Manager where your leadership will inspire teams, elevate customer experiences, and drive store success! We value energetic individuals who are eager to grow their management skills in a vibrant retail environment. This is a paid position committed to supporting your professional development every step of the way.
Our spa is entering an exciting season under new ownership, and we are looking for a motivated Assistant Manager who is excited to help lead, grow, and make an impact alongside our team.
This role is ideal for someone who enjoys leadership, coaching teams, building client relationships, and helping drive business growth in a fast-paced wellness environment.
The Assistant Manager works closely with the District Manager to support daily operations, team development, membership growth, and overall guest satisfaction. The position outlined below is for a spa that is individually owned and operated by an independent franchisee. If hired for this role, the franchisee will be your employer and will be responsible for the terms of your employment. We are seeking a dynamic and proactive Assistant Manager to join our retail team! This energetic role is perfect for someone passionate about retail management, customer service, and team leadership. As an Assistant Manager, you will play a vital role in ensuring smooth store operations, motivating staff, and delivering exceptional shopping experiences. Your enthusiasm and organizational skills will help drive sales, manage inventory, and foster a positive environment for both customers and employees. This paid position offers an exciting opportunity to develop your management career while making a meaningful impact in a fast-paced retail setting. Duties Qualifications Leadership or management experience in retail, hospitality, wellness, fitness, spa, or service-based environment preferred ResponsibilitiesClient Experience & Membership Growth Build strong client relationships and help create a welcoming, five-star spa experience Assess client needs by actively listening and asking thoughtful questions Recommend appropriate services and enhancements based on client goals Educate clients on membership options and help them select the best value for their needs Resolve client concerns professionally and positively Help lead the team in achieving membership, revenue, retail, and guest experience goals Promote MassageLuXe in a positive and professional manner within the community assistant manager job description bullet points Supervised daily operations and ensured smooth workflow across all departments Assisted the manager in scheduling, staffing, and performance monitoring Trained, coached, and motivated team members to meet company standards Handled customer inquiries, complaints, and escalations professionally Monitored inventory levels and coordinated stock replenishment Prepared reports on sales, employee performance, and operational efficiency Ensured compliance with company policies, safety regulations, and procedures Supported recruitment, onboarding, and employee training activities Managed opening and closing procedures, including cash handling and deposits Collaborated with management to achieve sales goals and improve productivity Maintained high standards of customer service and workplace organization Assisted in developing strategies to improve team performance and customer satisfaction Delegated tasks effectively and followed up on completion Resolved operational issues quickly to minimize disruptions Leadership & Team Support Assist the District Manager with daily spa operations and team leadership Support hiring, onboarding, training, and ongoing team development Motivate, coach, and encourage staff to achieve daily and monthly goals Help maintain a positive, professional, and team-oriented culture Assist with team communication, accountability, and operational consistency Learn and become proficient in all responsibilities handled by the General Manager Operations & Spa Standards Execute company policies, procedures, and operational standards consistently Help maintain spa cleanliness, safety, organization, and equipment functionality Support accurate cash handling, banking procedures, and operational reporting Help maintain accurate employee scheduling and timekeeping practices Assist in supporting spa operations and helping address urgent operational needs when they arise Help maintain required hours of operation and overall spa readiness Maintain a safe, welcoming, and professional environment for both guests and employees What We Offer Competitive hourly pay Bonus and incentive opportunities Employee discounts on services and products Leadership growth and development opportunities Positive, team-focused environment Opportunity to grow within a wellness-focused brand The ability to make an impact within a growing spa team Schedule Full-time Day, evening, and weekend availability as needed Experience Preferred experience in: Management Retail sales Customer service Spa, salon, fitness, hospitality, or wellness environment Strong communication and customer service skills Sales-minded with the ability to coach and motivate a team Organized, dependable, and detail-oriented Ability to multitask and thrive in a fast-paced environment Comfortable handling client concerns with professionalism and positivity Positive attitude with strong leadership presence Flexible schedule, including evenings and weekends as needed High school diploma or equivalent preferred Join us as an Assistant Manager where your leadership will inspire teams, elevate customer experiences, and drive store success! We value energetic individuals who are eager to grow their management skills in a vibrant retail environment. This is a paid position committed to supporting your professional development every step of the way.