Assistant General Manager

Assistant General Manager RPM Raceway Stamford CT Stamford, CT Job Details 3 hours ago Benefits Flexible schedule Qualifications Employee onboarding Operations management Operational management Coaching Upselling Team scheduling Managing hospitality teams Mid-level Team development Hiring Key Performance Indicators Hospitality industry experience Increasing sales revenue Safe environment creation Recruiting Leading team collaboration initiatives Facility management Operational excellence initiatives Events management Onboarding process management Event customer service Cross-functional team management Leadership Team motivation (leadership skill) Staffing management General management Full Job Description RPM Raceway is developing one of the most exciting competitive social experiences in the

USA. RPM

is an experiential entertainment experience leading with multi-level high speed go-kart racing, immersive gaming arenas and attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. Recently recognized as one of Fast Company's Most Innovative Companies, RPM Raceway continues to cement its status as a leader in the "competitive socializing" and gaming sectors. As Assistant General Manager, you will partner with the General Manager to oversee daily operations across front-of-house, events, and facility management. You'll play a key role in driving team performance, ensuring operational excellence, and creating a safe, fun, and memorable experience for every guest.

What You'll Do:

Support overall venue operations, including staffing, scheduling, and service execution Lead, coach, and develop team members across departments Ensure a high standard of guest experience, safety, and cleanliness Drive revenue through strong operational execution, events support, and upselling opportunities Assist with hiring, onboarding, and performance management initiatives Monitor KPIs and take action to meet or exceed location goals

What We're Looking For:

Proven leadership experience in hospitality, entertainment, or high-volume operations Strong ability to coach and motivate teams in a fast-paced environment Operational mindset with a focus on efficiency, accountability, and guest satisfaction Flexible schedule, including nights, weekends, and holidays Join RPM Raceway and be part of a growing brand redefining experiential entertainment where speed, energy, and teamwork come together to create unforgettable moments.