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FOUND Hotels

Assistant General Manager

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Based on Florida data

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What they do

A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.

$98,278 / year median in Florida

+11% projected growth

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Job Description

About the Role FOUND Hotels is seeking a hands-on Assistant General Manager to serve as the property's second-in-command and partner with the General Manager in leading daily operations. This role is ideal for an experienced hotel leader who is passionate about guest service, team development, operational excellence, and future growth toward a General Manager position. Key Responsibilities Lead daily hotel operations, including Front Office, Housekeeping, and Maintenance. Ensure Marriott brand standards and guest-service expectations are met. Resolve guest concerns and monitor satisfaction scores and reviews. Recruit, train, coach, and develop associates. Manage staffing, schedules, payroll, labor, and operating expenses. Conduct property and guest-room inspections. Serve as Manager on Duty and lead in the General Manager's absence. Support financial performance, operational planning, and Marriott initiatives. Follow up on maintenance, staffing, guest-service, and operational issues. Qualifications 3+ years of progressive hotel operations or rooms leadership experience. Previous experience as an AGM, Operations Manager, Front Office Manager, Rooms Division Manager, or similar. Strong leadership, guest-service, communication, and organizational skills. Experience with scheduling, payroll, labor, and expenses. Ability to work flexible hours, including evenings, weekends, and holidays. Marriott experience preferred. Ideal Candidate You lead from the floor, take ownership, develop people, solve problems, and balance guest satisfaction with business performance. This is a strong opportunity for a hospitality leader ready to grow toward a future General Manager role. FOUND Hotels is an equal opportunity employer committed to an inclusive workplace.
Pay:
$70,000.00 - $78,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off
Work Location:
In person