Assistant Manager

Assistant Manager Indialantic Ace Hardware Rockledge, FL Job Details Full-time $18 - $22 an hour 5 days ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Cost management Preventative hardware maintenance Operations management Merchandising Staff scheduling Cycle counting inventory management Greeting customers Safety audits and improvements Mid-level Cost control Forklift High school diploma or GED Cash register Hiring Store opening/closing procedures Receiving shipments Recruiting Maintenance management Training & development Clean workspace maintenance Loss prevention Retail management Staffing management Overseeing training Internal audits Customer complaint resolution Client interaction via phone calls Full Job Description Notice to Applicant about this

Employer:

You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos, and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. About Indialantic Ace Hardware We are a 50+ year-old store in Indialantic that is heavily involved in the community and known for going above and beyond for every customer that walks through our doors. General Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service Provide positive representation of store. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously, and effectively. Handle customer complaints. Work to resolve problems with the customer and have the store's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional, and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Ensure successful Loss Prevention, Safety, and Internal Audits. Work with the General Manager on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with the General Manager's approval. Assist with special projects within the district as set forth by the District Manager. Implement new Standard Operating Procedures into store execution. Assist with daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise areas. Ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures, and equipment). Visit the competition to be familiar with what they are doing. Perform all other duties as assigned. Inventory & Merchandising Assist to ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Responsible for maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of Westlake Ace associates. Assist in hiring, training, scheduling, reviewing, rewarding, and coaching Head Cashiers and Cashiers with the approval of the General Manager. Leadership Manage all aspects of store operations in the absence of the General Manager. Lead by example; be approachable by all associates and customers. Participate in store meetings. Communicate any merchandising, cost control, or sales idea to the General Manager for follow-up. Prepare and challenge yourself for future advancement.

Benefits:

Health Insurance Dental and Vision Care Paid Time Off Holiday Pay (on certain holidays) Employee Discount Regular Pay Increases Learn valuable skills you'll use for life! Education High School or GED equivalent. Completion of NHRA Advanced Course in Hardware Retailing recommended. Experience Previous retail management experience preferred. Hardware experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.