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EssilorLuxottica Group
Assistant Manager
Career Insights for Assistant General Manager
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Based on Georgia data
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What they do
An Assistant General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
$63,976 / year median in Georgia
+9% projected growth
Job Description
Requisition ID:
943152Total Rewards:
Benefits/Incentive Information At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.JOB DESCRIPTION
GENERAL FUNCTIONThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.MAJOR DUTIES & RESPONSIBILITIES
- Delivers quality & improvement to exceed all key performance indicators (KPIs):o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
- Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
- Supports store business plans to maximize sales & profit
- Partner with store manager to lead & develop team
- Delivers clear, constructive, timely feedback & partners with Store Manager on development
- Executes visual directives & maintains store appearance
- Maintains positive working relationship with doctors
- Promotes team compliance to all policies
- Performs administrative duties
- Works a flexible schedule, including nights & weekends
BASIC QUALIFICATIONS
- High School graduate or equivalent
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes & policies
- Strong basic math skills
- Familiarity with cash register, computers & calculators
- Must have a strong command of the English language for all written correspondence & oral communication
- Strong communicator & listener
- Demonstrated high-level of selling skills
- Proven ability to problem solve
PREFERRED QUALIFICATIONS
- College degree or equivalent
- Previous experience in leadership position within retail & customer service industry
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- Brand Final Inspector Certification