Assistant Operations Manager

Primary Objective of this

Position:

Assists the Operations and General managers and direct the activities of the Sunset Premier Shuttle transportation services including staffing and scheduling, vehicle safety/maintenance, and expense control. Assist in the execution of sales and scheduling of all Sunset Premier Shuttle services.

Basic Requirements:

Will work under the guidance of the general manager for Johnson's Buses & Operations Manager. Must have a minimum education of a High School Diploma or General Education Diploma (GED). Also, must have (or willing to get) a Class B CDL Certification with S,P and Air Brake Endorsements and no major driving violations for the past three years. Must have basic computer skills, including Microsoft Office, Outlook, along with the ability to learn new software. Must have good communication skills (both oral and written), able to negotiate professionally, be efficient with scheduling, and have knowledge of our local area roads and businesses. Must be able to pass a background check and drug test.

Job Duties:

Utilize latest available software programs to assist with operations. Work with Operations manager in hiring/firing staff and setting wages as needed. Assist Operations manager to create and maintain a working budget. Greet all customers in a positive and professional manner. Document and report to Operations/general manager all customer concerns or complaints. Document and report to Operations/general manager all vehicle failures, accidents, etc. Answer phone calls and respond to emails during business hours. Assist with emergency phone service being available while trips are scheduled. Assist with advertisements, promotions, and website. Assist with business contracts and agreements. Schedule shuttle trips and staffing efficiently using a system that could easily be covered when absent. Collaborate with Johnson's Buses scheduler to confirm driver availability before assigning trips or making changes. Assist with monitoring vehicle cleanliness. • Respond to bus operation concerns when notified by staff of issues. Drive routes as needed. Assist with record keeping o Proper Driver Pre Trip inspections o Driver Hours (in coordination with Johnson's buses). Driver Certifications Annual Vehicle Inspections and State Licensing (Must be kept current).

LARA MDOT

Assist with Vehicle Maintenance and Repairs Document All Issues, Complaints, Reviews, etc. Work with Operations/general manager to acquire staff uniforms and ensure these uniforms are kept clean and worn appropriately to present a professional look.

Job Type:

Full-time Pay:

From $45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Ability to

Relocate:

Petoskey, MI 49770: Relocate before starting work (Required)

Work Location:

In person