JOB PURPOSE

__ Help manage profit by following and enforcing established policies and procedures including, but not limited to work schedules, cash and inventory controls and order verifications. Increase store BOR and revenue through sales activities, account management, and providing total customer satisfaction. Accomplish these in a way that is consistent with the RAC mission statement.

KEY RESPONSIBILITIES

Sales:

Greet and assist customers on the sales floor Obtain new rental orders over the phone and on the sales floor Prospect for new business by telemarketing and distributing print materials Complete rental agreements as required Maintain the store in Rent Ready condition and keep coworkers informed of promotions and products

Account Management:

• Assist in reviewing expired accounts and communicate with customers to promote timely payments Maintain accurate records of past due account activity Complete customer service calls in a timely manner as assigned

Deliveries & Pick-ups:

• Assist as needed in loading truck per policy to protect merchandise Assist as needed in delivering merchandise to customers Assist as needed in installing merchandise and instructing on proper use Assist as needed in picking up merchandise from customer homes

Showroom Floor:

Keep sales floor clean and organized Keep back office and store area net and organized

JOB REQUIREMENTS

Retail or collections experience preferred but not necessary Demonstration of proficiency of the essential job functions at the Customer Account Representative level and possess certain additional management skills Friendly with good communication skills Heavy lifting and moving Good customer service skills Valid state driver's license and good driving record This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type:

Full-time Education:

High school or equivalent (Required)

Experience:

Sales:

1 year (Preferred)

Leadership:

1 year (Preferred) Account management: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

One location Please submit resume to be considered

Job Type:

Full-time Pay:

$23.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person