Assistant General Manager Fairfield Inn & Suites - 1.0 Billings, MT Job Details Full-time From $17 an hour 7 hours ago Qualifications Retail sales transactions Employee onboarding Retail customer service procedures Staff supervision Retail industry sales team management experience Merchandising Shift management Inventory management software Talent development Assistant manager experience Team development Cash register operations Financial record maintenance Leading team collaboration initiatives New hire orientation Retail math Conducting staff training sessions as a store manager Business operations Retail industry recruitment experience Onboarding process management POS systems Bookkeeping Retail management Management experience within retail industry Time management Full Job Description Job Summary We are seeking a dynamic and experienced Assistant General Manager to join our retail management team. In this pivotal role, you will support the overall operation of the store, ensuring exceptional customer service, efficient inventory management, and team leadership. Your energetic approach will help drive sales, optimize store performance, and foster a positive shopping environment. The ideal candidate will possess strong management skills, excellent communication abilities, and a passion for retail excellence. This position offers an exciting opportunity to develop leadership skills while contributing to a thriving retail operation. Duties Assist the General Manager in overseeing daily store operations, including sales, inventory control, and staff management. Lead and motivate the retail sales team to meet or exceed sales targets through effective coaching and training. Manage employee orientation, onboarding, and ongoing development to ensure high performance and engagement. Handle customer inquiries with professionalism using phone etiquette and exceptional customer service skills. Conduct interviewing and recruiting efforts to build a talented team aligned with company standards. Oversee payroll processing, bookkeeping, cash handling, and POS (Point of Sale) systems to ensure accuracy and compliance. Monitor inventory levels, perform stock checks, manage merchandising strategies, and control pricing for optimal store presentation. Support operational management tasks such as budgeting, purchasing, shift management, and sales management initiatives. Implement marketing strategies to promote products and increase store traffic while maintaining store cleanliness and organization. Supervise cashiering activities, manage POS systems efficiently, and ensure accurate cash handling procedures are followed. Requirements Proven experience in retail management or assistant manager roles within the retail industry. Strong leadership skills with previous supervising or team management experience. Excellent communication skills in multiple languages; bilingual abilities are a plus. Demonstrated proficiency in negotiation, recruiting, employee orientation, interviewing, and training & development. Knowledge of POS systems, inventory management software, bookkeeping practices, and basic math skills for retail math calculations. Ability to handle cash handling procedures accurately while maintaining high customer service standards. Experience with operational management tasks such as budgeting, purchasing, merchandising, and stock control. Familiarity with wireless sales or grocery store environments is advantageous but not required. Exceptional organizational skills with the ability to prioritize tasks effectively in a fast-paced setting. Strong managerial communication skills coupled with time management expertise to lead shift operations smoothly. Join us if you're passionate about leading teams in a vibrant retail environment! We value energetic leaders who thrive on delivering excellent customer experiences while managing store operations efficiently. This role offers an exciting platform for growth—empowering you to develop your managerial expertise while making a tangible impact on our success!

Pay:

From $17.00 per hour

Work Location:

In person