Assistant General Manager

Description:

Join Our Team as Assistant General Manager Are you a dynamic hospitality leader who thrives on creating exceptional guest experiences while driving operational excellence? We're seeking an accomplished Assistant General Manager to play a pivotal role in delivering seamless, five-star resort operations from arrival to departure. As AGM, you'll be the connection point between all departments—guiding teams, supporting excellence, and ensuring our resort upholds the highest hospitality standards. From overseeing maintenance and housekeeping to elevating guest service and managing projects, this role is perfect for a dynamic leader who wants to make an impact every day. What You'll Do Lead, coach, and develop resort teams through scheduling, performance management, and regular team meetings. Oversee preventive maintenance, capital improvements, renovations, and the overall appearance of buildings and grounds. Manage operational and project budgets, ensuring financial accountability and efficiency. Build and oversee strong relationships with third-party vendors and contractors. Conduct daily property inspections, addressing issues swiftly and ensuring proper follow-up and escalation. Serve as a key point of contact for guest and owner concerns, resolving matters with professionalism and care. Ensure compliance with all resort policies, procedures, and security standards. Maintain clear, effective communication with leadership, staff, and boards.

Requirements:

What We're Looking For 4+ years of leadership experience in hospitality, property management, or timeshare operations. Bachelor's degree in Hospitality Management, Business Administration, or related field (or equivalent experience). Strong organizational, leadership, and problem-solving skills. Knowledge of facilities maintenance and housekeeping operations. Experience with renovation projects and contractor management. Excellent communication skills—bilingual preferred! Why You'll Love It Here Be part of a team passionate about hospitality excellence. Make a direct impact on guest experiences and resort success. Grow your career in a supportive, dynamic environment. If you're ready to lead with confidence, build lasting relationships, and help shape unforgettable vacations, we'd love to hear from you! Apply today and take the next step in your hospitality career.