General Manager Candlewood Suites Bordentown Bordentown, NJ Job Details Full-time From $70,000 a year 1 day ago Benefits Paid training Paid time off Employee discount Qualifications Staff supervision Hotel housekeeping management Serving clients Hospitality industry recruitment experience Multilingual Phone communication Merchandising Managing store merchandising operations Managing hospitality teams Team development Customer service training (staff training program) Organizational skills Property management systems (PMS) Guest services software Sales strategy New hire orientation Receptionist experience within hospitality industry Business operations OPERA Retail management Staffing management Professional development training Client interaction via phone calls Full Job Description Overview We are seeking a loyal and dedicated General Manager to lead our amazing team with energy and enthusiasm. A General Manager role involves overseeing daily hotel operations to include front desk, customer service and cleanliness standards for the IHG Brand. The ideal candidate will possess strong leadership skills, extensive retail management experience and a passion for creating a welcoming experience. As a General Manager, you will be the driving force behind operational excellence and team development, inspiring staff to achieve their best while delivering outstanding results.

• Negotiable Salary
• Duties Opera Cloud is the dedicated front desk system that is utilized for checking in and checking out guests.

Oversee day-to-day operations by excelling customer service and satisfaction Training and managing team members Monitor inventory levels and control costs Maintain a clean and safe working environment Handle customer complaints and resolve issues promptly Collaborate with vendors and suppliers to ensure timely delivery of goods Implement and enforce company policies and procedures

• ProcurementLead and supervise all inventory control and staff management to ensure smooth operations.

Develop and implement sales strategies to meet or exceed revenue targets while maintaining high standards of customer satisfaction. Recruit, interview, train, and evaluate team members to foster a strong morale for customers for repeat business opportunities. Manage payroll time punches Implement consistency with IHG Brand Standards Requirements Proven experience in hospitality management supervisory responsibilities. Strong skills with employee orientation, interviewing, recruiting, and training & development. Multilingual or bilingual abilities are highly desirable for serving diverse customer bases effectively. Familiarity with hospitality systems consisting of VisionLine and Opera Cloud Excellent organizational skills with the ability to manage time efficiently across multiple priorities such as merchandising, staffing schedules, and operational tasks. Demonstrated leadership qualities including team management, managerial communication skills, and operational oversight. Strong customer service orientation combined with phone etiquette skills for engaging with clients professionally.

• Negotiable Salary

• Skill Set:

  To excel in this role, you should possess the following skills:
• Hilton experience preferred
• Proven experience as an Assistant General Manager or General Manager role
• Excellent hospitality skills with a focus on providing exceptional customer service
• Ability to effectively manage a team and delegate tasks
• Strong organizational and multitasking abilities
• Time Management, computer skills, oganizational skills

Work Schedule :

• Minimum of 45-50 hours weekly; based upon the hotel demand
• 3 Holidays Annually
• 40 Hours of Vacation/PTO If you are a dedicated professional with a passion for the hospitality industry and have the necessary skills to excel in this role, we encourage you to apply.

We look forward to hearing from you!

Job Type:

Full-time Benefits:

Employee discount Paid time off Paid training

Experience:

Housekeeping:

2 years (Required) Front desk: 3 years (Required)

Hyatt Brand:

3 years (Preferred)

IHG Brand:

3 years (Preferred)

Hilton Brand:

3 years (Required) Shift availability: Day Shift (Required) Night Shift (Preferred) Overnight Shift (Preferred)

Pay:

From $70,000.00 per year

Benefits:

Employee discount Paid time off

Experience:

IHG:

4 years (Required)

Hotel Key System:

1 year (Required)

Hilton:

2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required)

Work Location:

In person