COLLISION CENTER MANAGER

Elite Recruiting Services Albuquerque, NM Job Details Full-time From $100,000 a year 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Qualifications Vendor relationship building Automobile claims Customer communication Staff supervision Production schedule optimization Workflow management (operations management method) Performance management strategy Managing production or assembly teams Auto service management CCC One Driver's License Computer-aided vehicle damage estimating Leading team collaboration initiatives Profitability analysis Financial performance measurement Estimating for automotive body repair Production scheduling Production flow analysis Financial dashboard metrics Full Job Description

NOW HIRING

COLLISION

CENTER MANAGER

Confidential Automotive Dealership Group | Albuquerque, NM Area $100,000+ ANNUAL

EARNING POTENTIAL

Full-Time | In-Person | Leadership Position

CCC ONE EXPERIENCE REQUIRED LEAD THE OPERATION. BUILD A STRONG TEAM. DRIVE PERFORMANCE.

An established automotive dealership group in the Albuquerque area is seeking an experienced Collision Center Manager to oversee daily operations, lead a skilled repair team, and drive production, customer satisfaction, and financial performance. We're looking for a hands-on leader who understands the business from estimating and supplements to production flow, repair quality, staffing, and profitability. The ideal candidate knows how to keep repairs moving, hold the team accountable, resolve operational challenges, and create a consistent, high-quality customer experience. If you have collision repair leadership experience, strong operational skills, and the ability to turn performance goals into results, this is an opportunity to make a meaningful impact.

COMPENSATION & BENEFITS

$100,000+ Annual Earning Potential Benefits include: Medical, dental, and vision insurance 401(k) retirement plan Paid time off Employee discounts Ongoing training and professional development Career growth opportunities Long-term opportunity with an established automotive dealership group

KEY RESPONSIBILITIES

As Collision Center Manager, you'll be responsible for the overall performance of the collision operation, including production, personnel, repair quality, customer satisfaction, and financial results. Oversee daily collision center operations, production schedules, and repair workflow. Lead, coach, and develop estimators, technicians, and support staff. Manage cycle times, workload distribution, repair progress, and production efficiency. Review estimates, supplements, and repair orders for accuracy and completeness. Monitor departmental KPIs, labor performance, productivity, revenue, and profitability. Identify bottlenecks and implement improvements to increase throughput and operational efficiency. Maintain effective relationships with insurance partners, customers, vendors, and business partners. Monitor customer satisfaction and ensure timely, professional communication throughout the repair process. Recruit, train, motivate, and retain qualified collision repair professionals. Ensure repairs meet OEM procedures, manufacturer specifications, quality standards, and safety requirements. Establish clear performance expectations and maintain accountability across the department. Resolve day-to-day operational issues while ensuring compliance with company policies and applicable industry requirements.

REQUIRED QUALIFICATIONS

Previous experience in the automotive collision repair industry. CCC ONE experience is required. Previous leadership or team management experience. Strong understanding of collision estimating, supplements, repair procedures, and insurance claim processes. Experience managing production schedules, repair workflow, and cycle times. Ability to analyze performance metrics and improve productivity and profitability. Strong communication, organizational, and problem-solving skills. Ability to lead effectively in a fast-paced collision repair environment. Valid driver's license with an acceptable driving record.

PREFERRED EXPERIENCE

Previous Collision Center Manager or Body Shop Manager experience. Dealership collision center experience. Experience overseeing a high-volume collision repair operation. Familiarity with CDK or Reynolds & Reynolds. Strong financial, budgeting, and operational management skills. Experience recruiting, developing, and retaining collision repair teams.

Relevant backgrounds may include:

Collision Center Manager, Body Shop Manager, Collision Repair Manager, Collision Production Manager, Collision Operations Manager, Body Shop Director, or Fixed Operations Leader with direct collision center experience.

WHAT SUCCESS LOOKS LIKE

Production & Efficiency:

Keep repairs moving, manage bottlenecks, and maintain an organized workflow.

Team Leadership:

Build a strong team through coaching, clear expectations, and consistent accountability.

Repair Quality:

Maintain high standards and ensure repairs follow applicable OEM procedures and safety requirements.

Financial Performance:

Monitor KPIs, manage operational costs, and identify opportunities to improve profitability.

Customer Experience:

Promote clear communication, resolve concerns promptly, and deliver a professional repair experience.

WHY CONSIDER THIS OPPORTUNITY?

Join an established automotive dealership group where your leadership can directly influence the performance and future success of a collision repair operation. This is an opportunity for an experienced collision professional to take ownership of daily operations, strengthen processes, develop employees, improve efficiency, and drive measurable results.

READY FOR YOUR NEXT LEADERSHIP OPPORTUNITY?

Apply today for confidential consideration. All interviews are scheduled by appointment only.

NO WALK-INS.

Qualified candidates will be contacted to arrange an interview.