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CU
Cushman \u0026 Wakefield
General Manager
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Based on Pennsylvania data
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What they do
A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
$97,630 / year median in Pennsylvania
+4% projected growth
Job Description
Job Title General Manager Job Description Summary Responsible for the management of the Property Management staff as well as to oversee a significant portfolio or property and to serve as a point person on third-party relationships Job Description
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Direct, coordinate, and exercise functional responsibility for property management business
- Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy
- Provide direction and leadership to Property Management staff, promoting reasonable career paths associated with property management professionals
- Track budget variances and ensure smooth recovery process
- Oversee the billing process including payment of invoices and disbursement of funds
- Monitor cash flow and cash requirements in conjunction with Property Manager to ensure efficient use of cash
- Oversee preparation of reports, annual budget, and other documents for owner in accordance with the management agreement
- Support prompt collection of management fees and reimbursements to overhead
- Maintain interface with third-party owners, ensuring total contract compliance, and accurate and timely reporting
- Resolve tenant relations issues to ensure their satisfaction
- Perform regular property inspections with staff
- Oversee construction projects with Construction Manager, including approving construction contract and invoices
- Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives
KEY COMPETENCIES 1.
Communication Proficiency (oral and written) 2. Customer Focus 3. Problem Solving/Analysis 4. Leadership Skills 5. Teamwork Orientation 6. Time Management Skills 7. Financial AcumenIMPORTANT EDUCATION
- Bachelor's Degree in Business Administration or related discipline preferred
IMPORTANT EXPERIENCE
- 5+ years of real estate property management or related experience
ADDITIONAL ELIGIBILITY QUALIFICATIONS
- CPM, RPA, or CSM designation
- Possess real estate license
- Strong knowledge of finance and building operations
- Proven experience in management, evaluation, development, and motivation of subordinates
- Ability to effectively manage a team of professionals, including both employees and vendors
- Previous experience in analyzing and negotiating commercial lease and/or contract language
- Advanced knowledge of Microsoft Office Suite