Description Smilebuilderz has an exciting opportunity for an experienced, service-oriented assistant Dental Office Manager to help oversee the administrative operations in our dental office. To excel in this role, you should be self-motivated, highly organized, a good communicator, and have the talent to inspire teams.

Supervisory Responsibilities:

• Complete deposits and check petty cash from previous workday.
• Prepare Daily Log Summaries to run morning huddles.
• Assist with training and developing the staff to meet performance standards.
• Assist General Manager with staff evaluations.
• Assist General Manager with updating employee missed punches in payroll system.
• May handle or assist with discipline and/or termination of employees in accordance with company policy.
• Oversee and monitor staff call outs.

Must be available to respond to Saturday call-offs and collaborate with other managers to secure coverage for the shift.

Duties & Responsibilities:

• Help oversee the daily work activities of the office and make sure the General Dentist and Hygiene schedules are filled.
• Respond efficiently to patient, employee and doctor needs/inquires.
• Resolve patient, employee and doctor needs/inquires in a timely manner and in accordance with company policies and procedures.
• Screen voicemails that are sent to the manager and follow up with messages in a timely manner.
• Ensure the delivery of quality dental care to patients.
• Help develop promotional programs to attract more patients.
• Provide support when needed to assist with assigned administrative duties such as answering phones, preparing documents and presenting treatment plans.
• Be professional and courteous when interacting with patients, employees and Doctors.

Requirements Safety & Compliance:

Follow OSHA standards and HIPAA according to compliance and programs.

Education, Experience & Requirements:

• High school diploma or equivalent required.
• Associate's degree in office administration or related field preferred.
• At least three years of administrative and clerical experience.
• Must have 3-5 years of recent, relevant experience in the dental or medical field, preferably with prior supervisory experience.