Position Overview Gameday Men's Health is seeking a motivated, personable, and growth-oriented General Manager to lead the day-to-day administrative operations of our clinic while helping expand our patient base through community engagement and relationship building. Our Charlottesville location is locally and family owned. This is a highly visible, patient-facing role for someone who enjoys connecting with people, delivering an exceptional customer experience, and helping men optimize their health and wellness. The General Manager will serve as the face of the clinic, ensuring every patient receives a professional, welcoming, and concierge-level experience from the moment they walk through the door. The ideal candidate is passionate about men's health, comfortable with sales and relationship building, and excited to contribute directly to the growth and success of the organization. This position offers bonus-earning potential and opportunities for advancement within the organization.

RESPONSIBILITIES

Oversee daily administrative operations to ensure the clinic runs efficiently and professionally. Manage front desk responsibilities, including greeting patients, answering phones, scheduling appointments that call-in, and responding to patient inquiries. Create a welcoming, professional, and concierge-level patient experience. Maintain accurate patient records, manage administrative documentation, and follow established policies and procedures. Support patient communication, and help ensure a smooth patient journey. Proactively engage with prospective patients and community partners to increase awareness of the clinic's services. Build relationships with local gyms, fitness centers, businesses, and other relevant community organizations. Attend local events, networking functions, and community activities to generate interest and attract prospective patients. Identify opportunities to expand the clinic's reach, strengthen community partnerships, and increase patient volume. Support patient acquisition, retention, and overall clinic growth through relationship building and follow-up. Contribute to the clinic's growth goals and help implement strategies to increase awareness and utilization of services. Maintain patient confidentiality and comply with HIPAA and applicable clinic policies. Qualifications Strong interpersonal, communication, and customer service skills. Experience in customer service, sales, business development, healthcare administration, hospitality, or clinic operations preferred. (PLUS) Comfortable initiating conversations, networking, and representing the business in the community. Highly organized, self-motivated, and capable of managing multiple priorities in a fast-paced environment. Professional appearance and demeanor, with the ability to create a positive first impression. Interest in men's health, hormone replacement therapy (HRT), peptide therapies, erectile dysfunction treatments, and overall wellness. Ability to handle confidential information with discretion and professionalism. Compensation & Growth Opportunity This is a bonus-eligible position with the opportunity to earn additional compensation based on established performance goals. The role offers the opportunity to make a direct impact on clinic growth, develop business leadership skills, and advance within the organization as the business expands. About Gameday Men's Health Gameday Men's Health is dedicated to helping men optimize their health, performance, and quality of life through personalized care and services that may include testosterone optimization, hormone replacement therapy, peptide therapies, erectile dysfunction treatment, and medical weight management. We are looking for someone who shares our commitment to exceptional patient care, proactive community engagement, and helping men take an active role in their health and wellness.

Pay:

$50,000.00 - $200,000.00 per year

Work Location:

In person