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Percy

Service Manager - Luxury Apartments

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What they do

A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.

$107,352 / year median in Virginia

+5% projected growth

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Job Description

Service Manager - Luxury Apartments at Percy Service Manager - Luxury Apartments at Percy in Falls Church, Virginia Posted in about 3 hours ago.

Type:

full-time At Percy, we're building new ways to connect talented professionals with meaningful career opportunities at leading companies in the multifamily industry. We're currently seeking a hands-on Service Manager to lead maintenance operations at a 350+ unit luxury high-rise community in Arlington, VA. This is a high-visibility leadership role overseeing service operations across two residential towers with multiple elevators, a rooftop pool, and extensive amenity spaces. You'll partner closely with the General Manager, lead a small on-site technician team, and own the preventive maintenance program in a culture-forward environment where professionalism, stability, and resident experience matter. If you'd like to be considered, please submit a resume for review. Responsibilities Lead day-to-day maintenance operations for a 350+ unit luxury high-rise across two buildings Manage and execute the preventive maintenance program, inspections, and service standards for building systems and amenities Lead, coach, and hold accountable a small on-site maintenance team, including training and performance management Coordinate vendors, purchase orders, and service scheduling while maintaining strong communication with site leadership Participate in an on-call rotation and ensure timely emergency response coverage Qualifications 3+ years of apartment maintenance leadership experience, including experience supporting 250+ unit communities EPA Section 608 Universal certification (required) High-rise and/or Class A luxury experience strongly preferred, with comfort supporting elevators, pools, and amenity-heavy operations Strong hands-on technical skills across HVAC, plumbing, electrical, and make-ready/turn processes Stable work history and ability to collaborate closely with a General Manager in a service-driven environment Perks Earn up to $105,000 (base pay plus bonus potential) Rental housing discount! Full benefits package including all major insurance, 401k, and PTO High-profile high-rise leadership opportunity with strong internal growth potential Work for a nationwide company that can offer growth and stability

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance