Assistant Manager

Job Summary We're looking for enthusiastic and responsible assistant managers to join our vibrant trampoline park! As a assistant manager, you'll help create a fun, safe, and welcoming environment for guests of all ages. You'll assist in various roles throughout the park, ensuring visitors have an enjoyable and safe experience. This role is perfect for friendly, energetic individuals who love working with parents/kids and thrive in a fast-paced, lively environment.

Key Responsibilities:

Managerial Duties:

Ensure productive workflow throughout the park. Opening and Closing the park. Counting the registers at the end of the night. Issuing write-ups to team members. Training new team members

Guest Services & Check-In:

Greet guests upon arrival, assist with check-ins, waivers, and ticketing. Operate POS system and cash drawers Answer questions and provide information about party packages, park rules, activities, and attractions. Ensure guests understand and comply with park safety regulations.

Safety & Monitoring:

Supervise guests on trampolines, obstacle courses, and other attractions, enforcing rules to ensure safe play. Assist guests with using equipment properly, offering guidance for a safe and enjoyable experience. Respond promptly to any injuries, incidents, or emergencies and assist in providing first aid as needed.

Party/Event Hosting:

Set up, manage, and clean up birthday parties and special events, delivering excellent customer service. Coordinate games and activities to keep party guests engaged and entertained. Ensure that party guests have a memorable experience and leave positive feedback.

Cleaning & Maintenance:

Maintain cleanliness throughout the park, including trampolines, lobby, restrooms, and party areas. Assist with daily opening and closing routines, including checking equipment for wear and tear. Report any maintenance or repair needs to management promptly.

Concessions & Merchandise:

Handle cash transactions accurately and restock supplies as needed. Recommend park merchandise to guests and manage sales transactions.

Qualifications:

Minimum Age:

18 years old

Customer Service Skills:

Friendly, outgoing, and able to communicate effectively with guests of all ages.

Physical Stamina:

Ability to stand for long periods, walk, bend, and lift items up to 25 pounds.

Teamwork:

Works well with others and takes direction from supervisors and managers.

Adaptability:

Able to handle a dynamic, fast-paced environment and adapt to various roles as needed. First Aid & CPR Certification (preferred but not required).

Perks & Benefits:

Competitive hourly wage. Employee discounts. Paid training Flexible scheduling for students and part-time workers. If you're passionate about providing exceptional experiences and making each guest's visit unforgettable, we'd love to have you on our team! Apply today and join the fun!

Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Hampton, VA 23666 (Required) Ability to

Relocate:

Hampton, VA 23666: Relocate before starting work (Required)

Work Location:

In person