MISSION DCFS

is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters. Department VISION We care for the well-being and safety of Louisiana's people. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity. At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity. This vacancy is located in the Calcasieu Parish Child Support Enforcement Office in Lake Charles, Louisiana. This position is responsible for working within the administration of the Child Support Enforcement (CSE) program within Department of Children and Family Services (DCFS), Division of Family Support. The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children. The incumbent in this position will also provide direct supervision over two highly skilled CSE Specialists who provide extensive case management to program participants. This position requires extensive knowledge and understanding of the \"Leading Individuals to Vital Employment\" (LIVE) grant/program and the Child Support Program and is responsible for maximizing the federal funds awarded through this grant. Six years of experience in child support enforcement; OR Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR A bachelor's degree plus three years of experience in child support enforcement; OR A master's degree plus two years of experience in child support enforcement.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

Provides direct supervision over two highly skilled CSE Specialists who provide extensive case management to program participants Requires extensive knowledge and understanding of the \"Leading Individuals to Vital Employment\" (LIVE) grant/program and the Child Support Program and is responsible for maximizing the federal funds awarded through this grant. Supervises staff responsible for processing applications/referrals, case management, and participant services within the \"LIVE\" grant. Provides training, coaching, and mentoring to staff to ensure effective service delivery. Assists staff in applying and following the federal grant requirements. Coordinates with the State Project Manager (DCFS Regional Administrator) and Local Project Manager (DCFS Area Director) to align services with program goals and participant needs. Compiles and submits reports to the Local Project Manager (DCFS Area Director) and/or the Data Coordinator. Builds and maintains effective communication with the contracted Employment Specialists, court personnel, contracted district attorneys or staff attorneys, and community partners. Assists with additional tasks to better serve the participants and their families as may be assigned by the State Project Manager (DCFS Regional Administrator), the CSE Executive Director, or the Local Project Manager (DCFS Area Director). Performs additional duties, as needed, for the overall efficiency of the initiative/grant.

Position-Specific Details:

Work Location:

This vacancy is located in the Calcasieu Parish Child Support Enforcement office in Lake Charles, Louisiana.

Compensation:

CSE Supervisor position has a Special Entrance Rate (SER): $24.35/hour.

Appointment Type:

This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule:

Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the \"Apply\" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. • Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, please contact: Brittney Gunter DCFS Human Resources Brittney.

Gunter.

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