Associate Area Director- Lincoln

Associate Area Director- Lincoln Hands of Heartland - 3.0 Lincoln, NE Job Details Full-time $54,000 - $56,000 a year 1 day ago Qualifications Working with individuals with developmental disabilities Microsoft Excel Operations management Phone communication 5 years Writing skills Compliance management implementation Hiring Driver's License Supervising experience Policy & process development Managing budgets in a finance role Quality assurance Financial operations management Bachelor's degree Team management Driving Mentoring Microsoft Teams Human Services Productivity software Social Work Training & development Senior level Staffing management Employee evaluation Overseeing training Organizational budget management Time management Full Job Description At Hands of Heartland, we believe that people with developmental disabilities are people first. We at Hands of Heartland will always place the person before the program — striving daily to embody the message our name states. Job Summary The Associate Area Director is responsible for overseeing the day-to-day service operations of the assigned area which may include day services, residential services or supported employment. This position will also be the primary contact for DHHS oversight inquiries and investigations. The position is located in Lincoln, NE. Essential Duties & Responsibilities Effectively hire, train, coach, evaluate and mentor Team Members Coordinators who directly supervise Direct Support Professionals. Manage the operational aspects of your assigned area to ensure they operate smoothly and are in compliance. Undertake sound financial management to ensure area is profitable and within budget. Develop and maintain program operation policies and procedures to ensure compliance with state and Hands of Heartland regulations. Respond timely and consistently to alleged violations of rules, regulations, policies, procedures, or standards of conduct. Act as an independent review and evaluation body to ensure quality assurance and compliance issues or concerns are being evaluated, investigated, and resolved. Ensure proper reporting of violations to authorized enforcement agencies as appropriate or required. Maintain an effective quality assurance communication program by promoting awareness of the Standards of Conduct. Ensure all employees receive the appropriate training including new hire, recertifications, and in-service trainings. Regularly report on the operations of assigned area, progress of compliance/quality assurance efforts, or other requested reports. Complete all other duties as assigned Education & Experience Bachelor's degree in social services or related field preferred Five years of progressive experience working with individuals with development disabilities required Five year of management experience required Must have a valid driver's license and clear driving record Current automobile insurance Knowledge, Skills & Abilities Ability to effectively communicate clearly and concisely, both orally and in writing. Strong attention to detail Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges, and questions. Ability to adapt as needed in a growing environment Ability to handle a variety of situations and personalities Must maintain confidentiality and protect individual rights Ability to always project a caring and professional image and act as a role model to assigned team Knowledge of financial management, social service systems and staffing practices Must have strong knowledge of Microsoft Office 365, including Word, Excel, PowerPoint, and Teams Physical Requirements Ability to communicate with other people in-person, by telephone, and in writing Ability to use verbal and physical intervention to redirect and/or restrain a person who is physically aggressive or self-abusive Ability to safely provide supervision and monitoring to meet the needs of people supported by Hands of Heartland Ability to perform repetitive tasks for extended periods of time to include but not limited to bending, stooping, sitting, and reaching Ability to lift up to 50 pounds as needed