Family Development Manager

Family Development Manager Benton Franklin CAC -

Pasco, WA Posted:

5/18/2026 -

Expires:

6/8/2026

Job ID:

293425053 Job Description

GENERAL STATEMENT OF DUTIES

The Program Manager has primary authority and responsibility for managing, coordinating, and implementing program activities within assigned programs. The Manager coordinates case management and program development in response to community needs, overseeing activities and training for program clients. 1. In partnership with staff and other programs, coordinates, plans, and manages the assigned programs.

• Develop and implement the assigned programs following agency priorities and goals.
• Design evaluation tools and evaluate program successes.
• Develop, coordinate, and facilitate a project-training plan.
• Represent CAC on appropriate state and/or local committees as assigned.
• Develop coordinating and cooperative relationships with other service agencies. 2. Management and maintenance of assigned program data used for billings, statistical reports, and client information.
• Generate monthly, quarterly, and yearly reports as requested.
• Prepare billing vouchers and documentation for accounting.
• Maintain expenditures to stay within assigned budgets. 3. Conduct eligibility interviews/determination.
• Conduct basic information orientations for applicants
• Develop intake forms, files, and systems to deliver case management services.
• Provide program orientation and pre-application screening.
• Outline documentation requirements and schedule eligibility determination.
• Notify applicants of their rights, responsibilities, and grievance procedures.
• Interview applicants to obtain sufficient eligibility determination.
• Gather documentation and other information required by program rules and regulations for eligibility.
• Determine and document eligibility, as established based on program guidelines.
• Notify applicants of the determination and establish the level of services to be provided. 4. Be responsible for data collection and file maintenance.
• Maintain eligibility information and documentation in files.
• Maintain records and reports.
• Maintain and update the program procedure manual.
• Prepare and maintain daily logs when required.
• Provide accurate and timely performance reports, as requested and required for submission to funding agencies. 5. Coordinate and provide outreach and technical assistance.
• Develop and implement recruitment processes using various marketing strategies.
• Interact with other agencies to distribute and garner information.
• Carry out public speaking and media outreach when required.
• Build and maintain relationships with external social service providers to facilitate effective referrals and direct services.
• Provide participants with technical assistance and resources for positively addressing "barriers" to their success.
• Coordinate required training.
• Establish procedures and policies for case management activities. 6. May be responsible for coordinating the delivery of one or more of the following:
• Set schedules for classes and classroom facilities.
• Develop customized modular classroom training.
• Provide classroom instruction when appropriate.
• Perform case management and counseling responsibilities.
• Provide job search and job placement activities.
• Provide job development, work experience, and practicum activities.
• Assess for, and provide, counseling and supportive services.

7. Other duties as deemed necessary for effective delivery of a program. Job Summary Company Details Company Benton Franklin CAC Industry Other Individual and Family Services Job Information Location Pasco, WA Website https://www.bfcac.org Job Type Full Time Employee Experience 2+ to 5 Years Career Level Manager (Manager/Supervisor of staff) Education Level Associate degree Job Position 1 Position(s) Open Salary/Wage $4,603.28 - $6,955.92 /month Plus Full Medical, Dental, Vision and Life Insurance, 401-K, Flex Spending and more. Duration Over 150 Days Additional Information Job Shift Weekdays Public Transportation Yes Age Requirement 18 Insurance Testing Required Background checks Reference checks Additional Testing Required Employer will perform testing Testing Description Written Federal Contractor No Affirmative Action Plan No