VaxHub Specialist

VaxHub Specialist 3.4 3.4 out of 5 stars 800 North Magnolia Avenue, Orlando, FL 32803 Full-time

VAXCARE LLC 18

reviews Full-time VaxHub Specialist

JOB DESCRIPTION

Job Title:

VaxHub Specialist Position Type:

Full Time Work Setting:

In Office Group/Division/Team:

Operational Reports to:

Hardware Senior Team Lead FLSA:

Non-Exempt

ABOUT VAXCARE

The healthcare system is complex, presenting challenges for everyone—patients, doctors, nurses, office managers, and billers alike. At VaxCare, we aim to streamline this complexity, eliminating unnecessary costs and confusion so that practices can focus on their important work: caring for patients. Our innovative solutions include a vaccine management and LARC access platform trusted by over 20,000 active providers nationwide. This service is powered by a multidisciplinary team of dedicated professionals who lead with integrity and a relentless drive to exceed expectations, bringing clarity and efficiency to the often-overwhelming world of healthcare.

THE POSITION A

Hardware Specialist is critical to business continuity, ensuring accurate inventory control, timely installation, and quality fulfillment of HUB devices while maintaining Salesforce records and coordinating with suppliers. This role exists to prevent operational delays and patient-impacting errors by inspecting shipments, resolving discrepancies, and delivering reliable inventory reports that keep projects on schedule and uphold service quality.

ESSENTIAL RESPONSIBILITIES

Maintain accurate inventory records and partner details through Salesforce. Collaborate with internal teams to facilitate project fulfillment. Follow fulfillment process to ensure that the final product meets or exceeds product requirements and end-user expectations. Day to

Day Operational Activities:

Install HUB software, assuring functionality prior to shipping. Package HUB and create shipping labels. Review shipping and receiving documents for accuracy. Pull any defective or broken HUBs from inventory and report any discrepancies in deliveries. Receive store deliveries and assist in unloading inventory from delivery truck. Organize inventory in stock room, filing all delivery and inventory receipts. Use inventory software to keep track of order and returns. Provide detailed inventory reports regarding broken or missing hub items and ensure that stock room is clean and well organized. Move and restructure organization of stockroom to make space for new inventory. Develop business relationships with suppliers (FedEx) and other departments. Keep communication lines open with management reporting on key data such as inventory levels, supply chain progress, and procedural efficiency.

REQUIRED EXPERIENCE & QUALIFICATIONS A

passion for details and a commitment to following processes with excellence. Strong sense of reliability. An initiative to ask questions and explore solutions until a problem is solved. An ability to communicate clearly and cheerfully across the organization, as well as with third-party vendors. An ability to accommodate and prioritize varying work assignments that may require different levels of expertise. A tolerance for constantly evolving processes and priorities. An initiative to learn and be familiar with all applicable products provided by VaxCare, as well as industry leading trends. A desire to be a team player who always jumps in to help when needed. A strong working knowledge of Salesforce and the Microsoft Office Suite.

COMPENTENCIES

Core to all positions at VaxCare We Live (and Work) by

Our Values:

Building a team culture founded on trust, collaboration, and delivery excellence Belief in Something Bigger than Ourselves

• Capacity to derive meaning from a larger purpose Humility as a Posture of Learning
• Burning curiosity to learn without ego Adaptability & Embracing Change
• Nimbleness & ready to seize new opportunities Additional "Must Haves": Dependability
• Must be able to meet deadlines, work independently, maintain focus, & punctual Interpersonal Skills
• Builds strong relationships & contributes to a positive work environment. Computer Skills
• Skilled with computers, learns new tools quickly. Ethics
• Honest, accountable, maintains confidentiality.

OTHER RESPONSIBILITIES

Commute to

Office:

Must be able to commute to and from the corporate office for each scheduled shift.

Prolonged sitting or standing:

Team members must be able to remain in a stationary position for extended periods, as much of the work involves sitting at a computer or workstation. Some hybrid or office-based roles may also require the ability to stand for portions of a shift.

Repetitive motions:

Significant use of the hands, wrists, and fingers is required for tasks like typing, using a computer mouse, and handling paperwork. Treating data engineering as a craft, with strong attention to correctness, performance, and maintainability Visual acuity: This job requires the ability to view a computer screen and read documents for extended periods.

Communication:

Team members must be able to clearly express and exchange ideas in English to effectively communicate with customers and co-workers.

Occasional lifting:

Many office-based jobs specify the ability to occasionally lift or move up to 10-20 pounds to handle supplies or equipment.

Physical Requirements/Work Environment:

TASK Continuous Intermittent Seldom N/A Regular & Reliable Attendance X Standing/Walking X Travel/Driving/Operating Vehicle X Sitting (desk/computer work) X Lifting/Lowering/Carrying (up to 25lbs) X Reaching/Bending/Twisting X Hand/Wrist Use (typing/mouse/writing) X In person attendance for meetings/conferences X Operating Mobile Equipment/Machinery X By signing below, I acknowledge that I have received this job description. My signature further acknowledges that I have reviewed this job description and understand that I have the individual responsibility to fulfill all the essential duties and responsibilities listed on a consistent and ongoing basis.

Team Member Name Team Member Signature Date Note :

Team Members in this position will be responsible for implementing and acting in accordance with VaxCare's information security policies; protecting assets from unauthorized access, disclosure, modification, destruction or interference; executing specific security processes or activities as assigned by the Information Security and/ or Privacy officers; and reporting security events or potential security risks to the organization. Team Members in this role will be involved in the processing of protected patient and/or payment information and will be responsible for ensuring the security and privacy of the information within their scope of work.