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Job Description
Job Description Position Summary The Digital Systems Integration - Vendor Coordinator Analyst is responsible for coordinating activities between stakeholders, Insight Global delivery teams, software vendors, implementation partners, service providers, and third-party consultants supporting the Model T digital systems ecosystem. This role serves as the operational coordination point across all major digital platforms, including ERP, MES, PLM, CMMS, LMS, reporting platforms, infrastructure tools, integration partners, and supporting technology vendors. Working under the direction of the Operations Manager - Digital Systems Integration, the Vendor Coordinator Analyst ensures vendor activities remain aligned with program priorities, implementation schedules, operational requirements, governance expectations, and deployment milestones. The position plays a critical role in maintaining visibility across multiple vendor relationships, tracking commitments and dependencies, coordinating meetings and actions, monitoring deliverables, and ensuring implementation efforts remain synchronized with operational readiness activities. This role is particularly important during system selection, implementation planning, Assembly launch preparation, and ongoing system optimization activities as additional platforms and vendors are activated. Shape Key Responsibilities Vendor Relationship Coordination Serve as the primary operational coordinator between the Digital Systems Integration organization and external vendors.
Support relationships involving:
ERP providers MES providers PLM providers CMMS providers LMS providers Data & analytics vendors Implementation partners Systems integration consultants Managed service providers Maintain visibility into vendor responsibilities, commitments, deliverables, and timelines. Shape Vendor Onboarding & Engagement Support Coordinate onboarding activities for new vendors and implementation partners.
Support:
Vendor introductions Stakeholder alignment meetings Governance reviews Access requests Project kickoff activities Documentation collection Communication planning Help establish clear expectations between vendors, stakeholders, and delivery teams. Shape Systems Selection Support Support ongoing platform evaluation and selection efforts.
Coordinate activities associated with:
Vendor demonstrations Discovery sessions Requirements reviews Technical evaluations Stakeholder workshops Selection documentation Maintain records of vendor capabilities, evaluations, assumptions, and implementation considerations. Vendor Governance Administration Support execution of vendor governance processes.
Coordinate:
Weekly vendor meetings Implementation reviews Action item tracking Escalation management Deliverable reviews Status reporting Risk discussions Maintain visibility into open issues, commitments, decisions, and implementation dependencies. Deliverable Tracking & Accountability Track vendor commitments and implementation milestones.
Monitor:
Project timelines Deliverable due dates Integration activities Configuration milestones Testing activities Training deliverables Documentation submissions Provide proactive follow-up to ensure commitments remain on track. Escalate delays or risks to DSI leadership as appropriate. Integration Planning Support Partner with DSI leadership and systems stakeholders to coordinate activities across multiple vendors and platforms.
Support planning efforts related to:
ERP integrations MES integrations PLM integrations CMMS integrations LMS integrations Reporting environments Data migration efforts Help identify dependencies that may impact implementation schedules or operational readiness. Assembly Launch Readiness Support Support vendor coordination for Assembly go-live activities.
Coordinate vendor-related activities involving:
MES workflows Production reporting ERP interfaces Data validation User training support Go-live preparation Ensure vendors remain aligned to critical launch milestones and readiness requirements. Implementation Risk & Dependency Management Support tracking of: Vendor risks System dependencies Resource constraints Schedule conflicts Integration challenges Readiness concerns Maintain visibility into issues that could impact project success or operational launch timelines. Support development of mitigation strategies and escalation plans. Contract & Commercial Coordination Support Partner with Program Leadership, Procurement, and Commercial stakeholders to support vendor-related administrative activities.
Assist with:
Vendor information gathering Scope documentation Statement of work tracking Renewal tracking Deliverable verification Commercial milestone visibility This role does not negotiate contracts but supports visibility and coordination activities associated with vendor performance.
Stakeholder Communications Facilitate communication between:
stakeholders Insight Global leadership Vendor project managers Systems implementation teams Operational workstreams Ensure stakeholders have access to current information regarding vendor progress, priorities, and risks. Provide recurring communication updates and meeting summaries. Documentation & Repository Management Develop and maintain centralized records related to vendor activities.
Manage documentation including:
Vendor contact lists Meeting notes Decision logs Action registers Project schedules Risk logs Deliverable trackers Governance artifacts Ensure records remain organized, current, and easily accessible. Reporting & Status Visibility Develop and maintain vendor-related reporting and dashboards.
Support visibility into:
Vendor performance Project health Timeline adherence Open issues Escalations Action item status Readiness indicators Provide recurring reporting to DSI leadership and program stakeholders. Continuous Improvement Identify opportunities to improve: Vendor coordination processes Communication effectiveness Governance efficiency Deliverable management Risk visibility Stakeholder engagement Support development of scalable vendor management practices as additional systems and partners are onboarded. Phase 1 & Phase 2 Responsibilities Phase 1 -
Systems Discovery & Vendor Alignment Support:
Stakeholder identification Vendor mapping Requirements workshops Platform evaluations Governance framework setup Communication planning Establish the foundational coordination processes required to support future implementation activities. Phase 2 -
System Deployment & Operational Readiness Support:
Implementation coordination Vendor status reporting Action tracking Integration readiness reviews User acceptance testing coordination Assembly launch support Provide visibility into implementation progress and readiness throughout deployment activities. Long-Term Vendor Governance As systems mature, support: Ongoing vendor management Quarterly business reviews Enhancement planning Renewal planning Continuous improvement initiatives Cross-platform coordination Ensure vendor relationships continue supporting long-term operational objectives. Governance & Documentation Maintain and support: Vendor management repositories Contact directories Governance schedules Risk registers Action logs Decision logs Deliverable trackers Status reports Meeting minutes Escalation records Support audit readiness and documentation consistency across the DSI organization. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Required Qualifications 3-7+ years of experience in project coordination, vendor management support, PMO support, business operations, implementation coordination, or enterprise systems programs Experience supporting software implementations, technology programs, business transformation initiatives, or operational deployment projects Strong understanding of: Vendor coordination Project governance Action tracking Risk management Systems implementation lifecycles Stakeholder communications Strong organizational and administrative capabilities Excellent written and verbal communication skills Strong attention to detail and follow-through Preferred Qualifications Experience supporting one or more of the following: ERP Implementations MES Implementations PLM Programs CMMS Deployments LMS Platforms Data & Analytics Programs Experience supporting: Manufacturing Operations Data Center Infrastructure Programs Semiconductor Operations Enterprise Software Deployments Digital Transformation Initiatives Greenfield Site Launches Experience with: Microsoft Project Power BI SharePoint Microsoft Teams Smartsheet JIRA Confluence Power Platform CAPM, PMP, PMI-ACP, Lean Six Sigma, ITIL, or related certifications are highly desirable. Shape Key Performance Indicators (KPIs) The Digital Systems Integration - Vendor Coordinator Analyst will be measured against: Vendor action item closure rates Deliverable tracking accuracy Schedule adherence visibility Meeting and governance effectiveness Risk and dependency visibility Stakeholder communication timeliness Documentation quality Escalation management effectiveness Vendor reporting accuracy Stakeholder satisfaction