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Grace Transportation & Logistics
Logistics Coordinator
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Based on Arizona data
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What they do
A Logistics Coordinator coordinates processing and distribution of supplies, equipment or materials for a company or organization. Develops order schedules, tracks shipments and deliveries, cultivates relationships with suppliers, monitors supply quality; may supervise warehouse operations and staff.
$65,617 / year median in Arizona
+14% projected growth
Job Description
Job Summary GraceTL is seeking a detail-oriented and organized Dispatch Support Specialist to join our dynamic team. This role will be critical in supporting our dispatch department by handling order entry, confirming pick-up information, obtaining driver details, setting loading appointments, and verifying truck invoices and proof of delivery (POD) documents. The ideal candidate will be a proactive problem-solver with excellent communication skills and a knack for multitasking. Duties Provide exceptional customer service by responding to inquiries via phone systems and email promptly. Assist in managing transportation logistics, including dispatching and coordinating freight movements. Utilize Transportation Management Systems (TMS) to track shipments, set loading appointments and manage schedulling. Communicate effectively with internal teams and external partners to ensure timely delivery of services. Monitor tracking systems to provide real-time updates on fleet status. Verify and confirm truck invoices and PODs for approval and submission to accounting. Maintain accurate records of customer interactions, transactions, and feedback for reporting purposes. Collaborate with sales teams to support lead generation efforts and follow up on potential sales opportunities. Qualifications Strong understanding of transportation management principles and practices. 2+ years of experience in a dispatch or logistics support role. Proficient in using dispatch and logistics software. Proficiency in English and Spanish. Excellent verbal and written communication skills are essential for effective collaboration. Detail-oriented with strong organizational skills to manage multiple tasks simultaneously. Ability to work independently and as part of a team. A proactive attitude with a willingness to learn and adapt in a fast-paced environment. Join our team and work in a friendly and collaborative environment with unlimited opportunity for advancement !