Company Overview Global Freight Solutions, Inc. is a leading transportation, warehousing , fulfillment and distribution company. We are dedicated to providing a standard of excellence in all our services and take pride in our team of employees who contribute to our success.

SUMMARY:

This position is responsible for providing detail oriented, results driven performance of dry and temperature

• controlled transportation, freight brokerage, and managing/tracking of LTL and FTL shipments in the food supply chain.

This role is vital for ensuring perishable goods are transported efficiently, safely, and in full compliance with regulatory standards. The clerk will use their strong understanding of cold chain logistics and freight market dynamics to ensure customer satisfaction of shipments with a focus on cost, compliance, quality and timely results. This role requires excellent communication and follow up, paired with an ability to proactively prevent issues.

DUTIES AND RESPONSIBILITIES

Coordinate and manage both dry and temperature-controlled (chill/frozen) LTL and FTL shipments across regional and national routes. Act as a point of contact between shippers and carriers providing best rates and booking loads to ensure timely and efficient pickups and deliveries. Coordinate with suppliers, warehouses, and internal departments to establish efficient order fulfillment and scheduling. Maintain the integrity of perishable goods by verifying cold chain protocols and temperature control requirements with carriers. Use logistics software and tracking systems to manage orders. Monitor shipment progress and proactively resolve any delivery issues, providing real time updates through clear and accurate communication to customers. Maintain accurate records of shipments, costs, and carrier performance. Create accurate and complete shipping documents (BOLS, load tenders, etc.). Effectively communicate both verbally and in writing; Actively picking up the phone to deal with issues or provide necessary follow up to create successful outcomes. Prioritize work and take actions as real-time situations and urgency requirements change; Use your ability to multi-task to support department needs. Work as a team player to help where needed. Cross

• train to support other departments or company needs.

Performs other duties as assigned by management.

QUALIFICATIONS

High school diploma or general education degree (GED). Minimum 1 year experience in logistics/ transportation brokerage preferred. Experience with food and cold-chain shipments is a plus. Bilingual English /Spanish is a plus.

Computer skills required:

Internet Software; I-3PL Portal; Retalix Traffic Portal; Open Dock; DocHub; ClassIt (NMFC) Spreadsheet Software (Excel/Google); Inventory Software; Order Processing Systems; Project Management Software; Word Processing Software (Word); Electronic Mail Software (Google)

COMPETENCIES

Adaptability

• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical
• Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Attendance/Punctuality
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Cost Consciousness
• Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Customer Service
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity
• Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics
• Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Initiative
• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Interpersonal Skills
• Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement
• Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation
• Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Oral Communication
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Organizational Support
• Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Planning/Organizing
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Problem Solving
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity
• Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Teamwork
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Technical Skills
• Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication
• Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Occasionally required to stand. Occasionally required to walk. Frequently required to sit. Frequently required to utilize hand and finger dexterity. Continually required to talk or hear. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus. Specialized equipment, machines, or vehicles used: computer, printers, copier, office equipment.

Job Type:

Full-time Pay:

From $21.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

logistics: 1 year (Preferred) Ability to

Commute:

Carson, CA 90746 (Required) Ability to

Relocate:

Carson, CA 90746: Relocate before starting work (Required)

Work Location:

In person