Outbound Distribution Analyst

The Outbound Distribution Analyst is responsible for managing inventory at the distribution centers and ensuring effective and efficient delivery from distribution centers to restaurants. The Analyst is responsible for resolving distribution issues for restaurants, tracking and reporting service level metrics from distributors, managing inventory levels at distributors and ensuring continuous supply. The analyst will also be responsible for developing relationships internally and externally and will organize and facilitate meetings. This position sits within our Atlanta based Global Support Center with an expectation to be onsite 80% of the time.

RESPONSIBILITIES

Handles day to day distribution communication and issue resolution with our distribution partners and internal stakeholders Serve as the primary point of contact between field operations and the distributors as distribution related issues occur Develop corrective action plans with all parties and communicate appropriately with follow up as needed Relationship development and management with all parties that touch distribution. To include, but not limited to: distributors, supply chain team and other internal functions, field operations, and franchisees Conduct meetings with distributors, franchisees, and field operations to enable and strengthen relationships between the parties Develop a deep understanding of foodservice distribution and restaurant operations to identify service opportunities and drive desired results Managing core inventory levels at the distribution centers Obtain and review daily inventory reports from the distribution centers Ensure a proper balance of inventory across the distribution centers with sufficient safety stock to enable fill rate compliance Communicate inventory related issues to field operations while providing resolution for the restaurants Tracking and reporting service levels from distributors Collect service level performance reports from the distributors Utilize the data with the distributors to determine root causes and agree on improvement initiatives areas Generate database of KPIs and trends on service level performance to share with appropriate parties and use for distribution business reviews Communicate DC service level KPIs and trends to brand leadership, distributors, and franchisees Other responsibilities as assignment by management

EDUCATION & EXPERIENCE QUALIFICATIONS

4-Year degree Up to 2 years in similar industry preferred, but not necessary Customer Service experience in previous jobs

REQUIRED

KNOWLEDGE, SKILLS or

ABILITIES

Experience in Supply Chain Management Proficient in MS Office applications Medium to High level of Excel Analytics understanding Restaurant / Food Service experience preferred Domestic Travel up to 10%

DIRECT REPORTS

None Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants across nearly 60 global markets. In an industry facing increasing disruption, our leaders saw an opportunity to build a restaurant company unlike any other - one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Found inherently in the purposes of our family of brands, we identified a common thread between our restaurants - the capacity to inspire. From guest experience to career development to community well-being, Inspire plays a role in the lives of millions of people every day. Our brands are diverse, distinctive, and fan favorites. In a sense, you could say we seek those who provide something different than the norm.