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Customer Demand Analyst Tell Tool Operations Customer Demand Analyst Westfield, MA Apply Kinetic Engine Systems Customer Demand Analyst Full Time Indirect Westfield, MA Salary Range:

\$72,000.00 To \$92,000.00

Annually Job Position Summary:

Responsible for developing customer demand profiles and ensuring they are updated, communicated and accurate at all times.

Minimum Requirements:

• High School Diploma or equivalent,
• 7+ years in Manufacturing environment
• 3+ year in Production coordinator or customer facing role
• Experience working in the aerospace industry including quality systems (AS9100) and compliance expectations (ITAR) preferred.
• Proficient in planning and scheduling experience
• Ability to identify and solve problems as they arise.
• Ability to create action plans with timelines
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Ability to manage projects and get them done in a timely manner.
• Ability to effectively communicate both written and verbally.
• Proficient Computer Skills including Microsoft Office
• Experience with engaging customers and building Relationships.
• Strong attention to details
• Organizational Skills
• Time Management Skills
• Must be able to work under pressure and meet multiple deadlines, while maintaining a positive attitude and providing exemplary customer service

Duties/Responsibilities:

• Ensure adherence to safety regulation and standard. Follow Safety culture and wear PPE when required.
• Review LT and submit updates to customer (internal & External) and update manufacturing LT?s corresponding to ERP systems.
• Collaborate with department managers on production schedule and customer request to understand requirements, objectives, and milestones.
• Identify and assess risks, issues, and conflicts that may impact the customer needs.
• Monitor progress and identify any deviations from the schedule, taking proactive measures to address delays or other issues.
• Provide accurate and timely reports that communicate key metrics, and performance indicators to management.
• Continuously improve Customer demand management processes, and tools to enhance efficiency and accuracy.
• Provide monthly Capacity profiles of all requirements to necessary departments.
• Ownership of customer schedule (Push Outs & Pull Ins etc.)
• Responsible for the Rolling 3-month review and monthly communication, ensuring a full review of the backlog and communication of any major changes.
• See job description for more duties/responsibilities

Working Conditions:

• Normal Production environments, subject to high noise levels from operating machines; physical hazards from moving equipment and sharp machine parts; breathing fumes, dust, and mist; skin exposure to oil and cutting fluid; exposure to sharp metal edges, and forklifts.
• May be asked to travel back and forth between Southwick and Westfield facilities.

Physical Requirements:

• Must have ability to read applicable customer documents with or without corrective lenses.
• May have to lift up to thirty (20) pounds at a time, as required.
• Must be able to push, pull, reach overhead, stand, walk, climb stairs, bend and/or sit for long periods of time.

For a complete job description and how to apply visit: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ff7ea985-f6f9-4dac-99bc-4fd5fb1eb01f&ccId=9205174533233_3&selectedMenuKey=CurrentOpenings Active Filters Customer Demand Analyst Westfield, MA Clear All Apply