Distribution Assistant (Part-time)

Convoy of Hope considers all team members to be ministers of the Gospel. Employment at Convoy of Hope is viewed as a calling from God to serve others through our faith and core values. As part of this calling, team members may be asked to pray with or provide spiritual care to fellow employees, donors, guests, or others we serve. Every team member is expected to model Christ-like character and to integrate their faith into their work and interactions.

Ministry Function:

The Distribution Assistant supports the ministry of Convoy of Hope by providing operational, reporting, and administrative support to the Distribution and Fulfillment teams. This position helps ensure accurate management of CHEP pallet transactions, develops operational reporting to support leadership decision making, and assists with fulfillment, compliance, and special projects that contribute to the efficient movement of gifts-in-kind (GIK) and other ministry resources.

Essential Duties and Responsibilities:

Manages CHEP pallet administration by auditing daily outbound pallet transactions, processing transfers through the CHEP portal, and maintaining accurate records to minimize organizational costs. Researches operational data and develops reports and dashboards that provide visibility into Distribution Center and Fulfillment activities to support informed decision-making. Assists with fulfillment operations and administrative activities that support daily warehouse and distribution functions. Supports compliance initiatives by assisting with documentation, tracking, and administrative tasks related to OSHA, FDA, USDA, and other applicable regulatory requirements. Provides project coordination and administrative support for team initiatives, adapting priorities as operational needs evolve. Fulfills all other duties as assigned.

Required Knowledge, Skills, and Abilities:

One year experience in an administrative, logistics, operations, supply chain or related field is preferred. A bachelor's degree in a related field is preferred; a high school diploma or equivalent is required. Ability to accurately manage data, reconcile transactions, and maintain detailed records with a high degree of accuracy. Strong analytical and problem-solving skills with the ability to identify discrepancies, research issues, and recommend solutions. Demonstrates excellent organizational and time management skills, with the ability to prioritize multiple assignments and consistently meet deadlines. Possesses strong written and verbal communication skills and the ability to build positive working relationships across departments. Ability to exercise sound judgment, maintain confidentiality, and work independently while contributing effectively as a member of a collaborative team. Exhibits strong Mac or PC proficiency and working knowledge of Google Workspace and Microsoft Office, with the ability to quickly learn other COH systems as needed.

Organizational Values & Ministry Participation Requirements:

As a Christian organization, Convoy of Hope believes it is critical that team members embrace the organizations religious purposes for which it exists and not only agree with its Statement of Faith but demonstrate it in their lives on an ongoing basis. Demonstrates cultural awareness, humility, and an ability to learn from international colleagues to strengthen global collaboration. All team members are expected to contribute to the successful coordination and delivery of major organizational events (IWD, etc), working cooperatively across working groups as needed. Attends and actively participates in COH At Home Week meetings and activities as a required responsibility to the organization and fellow team members. Serves as an advocate for the ministry, striving to nurture, broaden, and develop financial and other resource opportunities to support and expand organizational and program ministry. Positively represents the ministry of Convoy of Hope, including its mission statement and core values, to all outside constituencies.

Supervisory Responsibilities:

There are no supervisory responsibilities for this position. This is a part-time position expecting 28 hours per week.